Informing the Development of Calendar Systems for Domestic Use

Abstract

This paper contributes to the design of Groupware Calendar Systems (GCSs) for use in domestic life. We consider a number of ethnographic studies of calendar use in domestic circumstances to illuminate the design space and inform design reasoning. GCSs have been employed in the workplace for sometime and have been informed by studies of ‘calendar work’. As design moves out of the workplace and into the home, the unique demands of domestic use now need to be considered. Existing insights into calendar work are restricted to the workplace however, and are constrained by analytic taxonomies. In the absence of first-hand knowledge of calendar use in domestic settings, we suspend the use of taxonomies and describe the ‘interpretive work’ implicated in calendar work in order to explicate real world practices of calendar use in domestic life. These novel studies draw attention to a corpus of accountable work-practices that impact directly on design. In particular, they emphasize the need for design to consider how the physical and the digital may be merged to support collaboration ‘anywhere, anytime’; the necessity of devising negotiation protocols supporting computer-mediated communication; and the development of collaborative access models and interaction techniques to support data sharing.