A View from Mount Olympus: The Impact of Activity Tracking Tools on the Character and Practice of Moderation

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dc.contributor.authorGurzick, David
dc.contributor.authorWhite, Kevin F.
dc.contributor.authorLutters, Wayne G.
dc.contributor.authorBoot, Lee
dc.date.accessioned2023-06-08T11:44:33Z
dc.date.available2023-06-08T11:44:33Z
dc.date.issued2009
dc.description.abstractModeration within online communities is critical. Though many guidelines are available that describe the goals of successful moderation, these often minimize the complex interplay that exists between tools and practices of moderators. This study investigates the role of moderation through the lens of the moderators in a nascent online community for adolescents. Based on an analysis of their activities, three classes of emergent behavior were uncovered when exploring how the available tools impacted the way moderator work was performed. The findings reveal a need for design considerations that take into account the appropriateness of match between the tools and work processes from a moderator perspective.en
dc.identifier.doi10.1145/1531674.1531727
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/4892
dc.language.isoen
dc.publisherAssociation for Computing Machinery
dc.relation.ispartofProceedings of the 2009 ACM International Conference on Supporting Group Work
dc.subjectonline communities
dc.subjectadolescents
dc.subjecttools
dc.subjectmoderation
dc.subjectdesign
dc.subjectsociotechnical systems
dc.subjectawareness
dc.titleA View from Mount Olympus: The Impact of Activity Tracking Tools on the Character and Practice of Moderationen
gi.citation.publisherPlaceNew York, NY, USA
gi.citation.startPage361–370
gi.conference.locationSanibel Island, Florida, USA

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