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Supporting Communities by Providing Multiple Views

Abstract

A number of dimensions are relevant in order to successfully support community life and development. These dimensions include the easiness and broad spectrum of participation, the provision of value in return to the contributions, the visibility of community activity, the support of different levels of membership, the openness to the external world, and the support for evolving phases of the community life. In this paper we present a system that has been designed in order to tackle those dimensions with a particular attention to participation issues. We present first the sources of requirements that have informed the system design and which include the user observation of two companies. Then we present the system, stressing the features of integration with the daily working environment and the provision of multiple situated views, as a means to address the elicited requirements. Finally, we compare our design choices with a broader set of requirements that we have derived from literature.

Description

Agostini, Alessandra; Albolino, Sara; De Paoli, Flavio; Grasso, Maria Antonietta; Hinrichs, Elke (2005): Supporting Communities by Providing Multiple Views. Communities and Technologies: Proceedings of the Second International Conference on Communities and Technologies 2005. DOI: 10.1007/1-4020-3591-8_23. Springer London, Dordrecht Amsterdam. ISBN: 978-1-4020-3591-3. pp. 437-456. Full Papers. Milano, Italy

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Number of citations to item: 5

  • Stefanos Ziovas, Maria Grigoriadou (2008): CRICOS: A Web-Based System for Creating Interconnected Communities, In: 2008 International Symposium on Applications and the Internet, doi:10.1109/saint.2008.28
  • Willi Bernhard, Marco Bettoni, Gabriele Schiller (2000): A CoP for Research Activities in Universities, In: Handbook of Research on Communities of Practice for Organizational Management and Networking, doi:10.4018/978-1-60566-802-4.ch022
  • Tim Reichling, Volker Wulf (2009): Expert recommender systems in practice, In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, doi:10.1145/1518701.1518712
  • Stefanos Ziovas, Maria Grigoriadou (2008): Knowledge Sharing within and across Communities: The CRICOS System, In: 2008 Eighth IEEE International Conference on Advanced Learning Technologies, doi:10.1109/icalt.2008.160
  • Marco Bettoni, Willi Bernhard, Nicole Bittel (2015): Collaborative Creativity with eCiC, In: Procedia - Social and Behavioral Sciences, doi:10.1016/j.sbspro.2015.01.1135
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