Medium versus mechanism: Supporting collaboration through customisation

dc.contributor.authorBentley, Richard
dc.contributor.authorDourish, Paul
dc.date.accessioned2017-04-15T11:54:06Z
dc.date.available2017-04-15T11:54:06Z
dc.date.issued1995
dc.description.abstractThe study of cooperative work as a socially-situated activity has led to a focus on providing 'mechanisms' that more closely resonate with existing work practice. In this paper we challenge this approach and suggest the flexibly organised nature of work is better supported when systems provide a 'medium' which can be tailored to suit each participant's needs and organised around the detail of their work. This orientation towards 'medium' rather than 'mechanism' has consequences for cooperative system design, highlighting a need to allow participants to adapt details of policy currently embedded in the heart of the systems we build We describe an approach which allows users to perform such 'deep customisation' through direct manipulation of user interface representations
dc.identifier.isbn978-94-011-0349-7
dc.language.isoen
dc.publisherKluwer Academic Publishers, Dordrecht, The Netherlands
dc.relation.ispartofECSCW 1995: Proceedings of the Fourth European Conference on Computer Supported Cooperative Work
dc.relation.ispartofseriesECSCW
dc.titleMedium versus mechanism: Supporting collaboration through customisation
dc.typeText
gi.citation.endPage140
gi.citation.startPage125
gi.conference.date10–14 September 1995
gi.conference.locationStockholm, Sweden
gi.conference.sessiontitleFull Papers

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