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Improving Software Quality through Computer Supported Collaborative Review

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1993

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Kluwer Academic Publishers, Dordrecht, The Netherlands

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Formal technical review (FTR) is a cornerstone of software quality assurance. However, the labor-intensive and manual nature of review, along with basic unresolved questions about its process and products, means that review is typically under-utilized or inefficiently applied within the software development process. This paper introduces CSRS, a computer-supported cooperative work environment for software review that improves the efficiency of review activities and supports empirical investigation of the appropriate parameters for review. The paper presents a typical scenario of CSRS in review, its data and process model, application to process maturation, relationship to other research, current status, and future directions.

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Johnson, Philip; Tjahjono, Danu (1993): Improving Software Quality through Computer Supported Collaborative Review. ECSCW 1993: Proceedings of the Third European Conference on Computer Supported Cooperative Work. Kluwer Academic Publishers, Dordrecht, The Netherlands. ISBN: 978-94-011-2094-4. pp. 61-76. Full Papers. Milano, Italy. 13-17 September 1993

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