Journal Article

Building Connections among Loosely Coupled Groups: Hebb’s Rule at Work

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Date

2004, 2004

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Volume Title

Source

Computer Supported Cooperative Work (CSCW): Vol. 13

Publisher

Springer

Abstract

Awareness of others’ interests can lead to fruitful collaborations, friendships and positive social change. Interviews of groups involved in both research and corporate work revealed a lack of awareness of shared interests among workers sharing an organizational affiliation and collocated in the same building or complex but still physically separated (e.g., by walls or floors). Our study showed that loosely coupled groups were less likely to discover shared interests in the way that many tightly collocated groups do, such as by overhearing conversations or noticing paraphernalia. Based on these findings we iteratively developed a system to capture and display shared interests. Our platform includes an e-mail sensor to discover personal interests, a search algorithm to determine shared interests, a public peripheral display and lightweight location-tracking system to convey those interests. We deployed the system to two groups for two months and found that the system did lead to increased awareness of shared interests.

Description

Carter, S.; Mankoff, J.; Goddi, P. (2004): Building Connections among Loosely Coupled Groups: Hebb’s Rule at Work. Computer Supported Cooperative Work (CSCW): Vol. 13. DOI: 10.1007/s10606-004-2805-5. Springer. PISSN: 1573-7551. pp. 305-327

Keywords

CSCW, peripheral displays, sensors, social computing

Citation

DOI

10.1007/s10606-004-2805-5

URI

URI

http://dx.doi.org/10.1007/s10606-004-2805-5
 https://dl.eusset.eu/handle/20.500.12015/3641

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JCSCW Vol. 13 (2004)

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Referenced By

Number of citations to item: 16

  • S. Carter, J. Mankoff (2005): Prototypes in the Wild: Lessons from Three Ubicomp Systems, In: IEEE Pervasive Computing 4(4), doi:10.1109/mprv.2005.84
  • Nicole E. Werner, Seema Malkana, Ayse P. Gurses, Bruce Leff, Alicia I. Arbaje (2017): Toward a process-level view of distributed healthcare tasks: Medication management as a case study, In: Applied Ergonomics, doi:10.1016/j.apergo.2017.06.020
  • Jeffrey Heer, Frank van Ham, Sheelagh Carpendale, Chris Weaver, Petra Isenberg (2008): Creation and Collaboration: Engaging New Audiences for Information Visualization, In: Lecture Notes in Computer Science, doi:10.1007/978-3-540-70956-5_5
  • Scott Carter, Jennifer Mankoff, Scott R. Klemmer, Tara Matthews (2008): Exiting the Cleanroom: On Ecological Validity and Ubiquitous Computing, In: Human–Computer Interaction 1(23), doi:10.1080/07370020701851086
  • Valeria Herskovic, Sergio F. Ochoa, Jose A. Pino, Andres Neyem (2008): General requirements to design mobile shared workspaces, In: 2008 12th International Conference on Computer Supported Cooperative Work in Design, doi:10.1109/cscwd.2008.4537043
  • Deepti Mishra, Alok Mishra, Sofiya Ostrovska (2012): Impact of physical ambiance on communication, collaboration and coordination in agile software development: An empirical evaluation, In: Information and Software Technology 10(54), doi:10.1016/j.infsof.2012.04.002
  • Gene Golovchinsky, Pernilla Qvarfordt, Bill van Melle, Scott Carter, Tony Dunnigan (2009): DICE, In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, doi:10.1145/1518701.1518856
  • Will Simm, Maria-Angela Ferrario, Jon Whittle, Ryan Davenport, Jane Binner, Katerina Frankova, Laurence Garton, Andrée Woodcock, Busayawan Lam, Therese Lawlor-Wright (2015): On the Role of Digital Consultation Tools in Public Space Design: A Case Study, In: Interacting with Computers 3(28), doi:10.1093/iwc/iwu042
  • Xinlan Emily Hu, Rebecca Hinds, Melissa Valentine, Michael S. Bernstein (2022): A "Distance Matters" Paradox: Facilitating Intra-Team Collaboration Can Harm Inter-Team Collaboration, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(6), doi:10.1145/3512895
  • Mark Billinghurst, Maxime Cordeil, Anastasia Bezerianos, Todd Margolis (2018): Collaborative Immersive Analytics, In: Lecture Notes in Computer Science, doi:10.1007/978-3-030-01388-2_8
  • John C. Tang, Clemens Drews, Mark Smith, Fei Wu, Alison Sue, Tessa Lau (2007): Exploring patterns of social commonality among file directories at work, In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, doi:10.1145/1240624.1240769
  • Jeffrey Heer, Fernanda B. Viégas, Martin Wattenberg (2009): Voyagers and voyeurs, In: Communications of the ACM 1(52), doi:10.1145/1435417.1435439
  • Jeffrey Heer, Fernanda B. Viégas, Martin Wattenberg, Maneesh Agrawala (2008): Point, Talk, and Publish: Visualisation and the Web, In: Advanced Information and Knowledge Processing, doi:10.1007/978-1-84800-269-2_12
  • Gitte Pedersen, Konstantinos Koumaditis (2020): Virtual Reality (VR) in the Computer Supported Cooperative Work (CSCW) Domain: A Mapping and a Pre-study on Functionality and Immersion, In: Lecture Notes in Computer Science, doi:10.1007/978-3-030-49698-2_10
  • Jon Whittle, William Simm, Maria-Angela Ferrario, Katerina Frankova, Laurence Garton, Andrée Woodcock, Baseerit Nasa, Jane Binner, Aom Ariyatum (2010): VoiceYourView, In: Proceedings of the 12th ACM international conference on Ubiquitous computing, doi:10.1145/1864349.1864358
  • I Kwan, A Schroter, D Damian (2011): Does Socio-Technical Congruence Have an Effect on Software Build Success? A Study of Coordination in a Software Project, In: IEEE Transactions on Software Engineering 3(37), doi:10.1109/tse.2011.29
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