Dependable Red Hot Action
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Kluwer Academic Publishers, Dordrecht, The Netherlands
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We present a brief observational, ‘ethnographic’, study of the Roughing Mill in a steel plant and use material from recorded activities to provide ‘illustrative vignettes’ of some aspects of the accomplishment and problems of everyday work. The account provides a ‘bottom up’ method for developing a more sophisticated and situated view of the problems of dependability. The paper documents the social organisation of work in the Roughing Mill, the interaction between the computer scheduler and the skill of the mill operator in accomplishing ‘dependable’ production of steel plates from slabs.
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Number of citations to item: 13
- Aparecido Fabiano Pinatti de Carvalho, Sven Hoffmann, Darwin Abele, Marcus Schweitzer, Volker Wulf (2021): Designing Cyber-Physical Production Systems for Industrial Set-Up: A Practice-Centred Approach, In: Lecture Notes in Computer Science, doi:10.1007/978-3-030-85623-6_38
- Gordon Baxter, Ian Sommerville (2011): Socio-technical systems: From design methods to systems engineering, In: Interacting with Computers 1(23), doi:10.1016/j.intcom.2010.07.003
- Karen Clarke, John Hughes, Dave Martin, Mark Rouncefield, Ian Sommerville, Alexander Voß, Rob Procter, Roger Slack, Mark Hartswood (2006): ‘Its About Time’: Temporal Features of Dependability, In: Computer Supported Cooperative Work, doi:10.1007/1-4020-4258-2_5
- Rabat Iqbal, Anne James (2000): Towards the Development of CSCW: An Ethnographic Approach, In: People and Computers XVIII — Design for Life, doi:10.1007/1-84628-062-1_2
- Rahat Iqbal, Nazaraf Shah, Anne James, Babak Akhgar, Muhammad Younas, Kuo-Ming Chao (2000): Developing Ubiquitous Collaborating Multi-Agent Systems Based on QoS Requirements, In: Lecture Notes in Computer Science, doi:10.1007/978-3-540-72863-4_5
- Andrew Crabtree, Mark Rouncefield, Peter Tolmie (2012): Analysing the Ethnographic Record, In: Human–Computer Interaction Series, doi:10.1007/978-1-4471-2726-0_7
- Aparecido Fabiano Pinatti de Carvalho, Sarah Reichel, Marcel Manuel Sanchez Martin, Eva Sonja Allen, Marcus Schweitzer (2022): Group Effect Aspects in Digitalisation Production Contexts, In: Proceedings of the ACM on Human-Computer Interaction GROUP(7), doi:10.1145/3567560
- Aparecido Fabiano Pinatti de Carvalho, Sven Hoffmann, Darwin Abele, Marcus Schweitzer, Peter Tolmie, David Randall, Volker Wulf (2018): Of Embodied Action and Sensors: Knowledge and Expertise Sharing in Industrial Set-Up, In: Computer Supported Cooperative Work (CSCW) 3-6(27), doi:10.1007/s10606-018-9320-6
- Rahat Iqbal, Richard Gatward, Anne James (2005): EthnoModel: An Approach for Developing and Evaluating CSCW Systems, In: 2005 IEEE Intelligent Data Acquisition and Advanced Computing Systems: Technology and Applications, doi:10.1109/idaacs.2005.283062
- David Martin, Mark Hartswood, Roger Slack, Alex Voss (2006): Achieving Dependability in the Configuration, Integration and Testing of Healthcare Technologies, In: Computer Supported Cooperative Work (CSCW) 5-6(15), doi:10.1007/s10606-006-9032-1
- Sven Hoffmann, Aparecido Fabiano Pinatti de Carvalho, Darwin Abele, Marcus Schweitzer, Peter Tolmie, Volker Wulf (2019): Cyber-Physical Systems for Knowledge and Expertise Sharing in Manufacturing Contexts: Towards a Model Enabling Design, In: Computer Supported Cooperative Work (CSCW) 3-4(28), doi:10.1007/s10606-019-09355-y
- Jon Hindmarsh, Christian Heath (2007): Video‐Based Studies of Work Practice, In: Sociology Compass 1(1), doi:10.1111/j.1751-9020.2007.00012.x
- Rahat Iqbal, Nazaraf Shah, Anne James, Muhammad Younas, Kuo-ming Chao (2006): A User Perspective of QoS for Ubiquitous Collaborating Systems, In: 2006 10th International Conference on Computer Supported Cooperative Work in Design, doi:10.1109/cscwd.2006.253219