The Digital Work Environment–a Challenge and an Opportunity for CSCW
European Society for Socially Embedded Technologies (EUSSET)
In this exploratory paper we will present the emerging concept of the Digital Work Environment. This is concept rooted in Swedish debate on the workplace, information and communication technology (ICT) and well-being. We argue that the concept can be understood as a boundary object uniting different actors (mainly researchers, unions, and policy makers) in a common discourse on what has been labelled as the dark side of information technology. We also argue that the concept needs to embrace an organisational perspective as well as the relational aspects of the psychosocial work environment. Such a move would open the door to a large volume of relevant research that might reinvigorate the concept. More specifically we will show how this would allow the inclusion of the increasingly important aspect of cyberbullying, which at the same time is an example of blurring borders between work and non-work ICT use.