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Sustainable Hacking: Characteristics of the Design and Adoption of Civic Hacking Projects

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ACM Press, New York

Abstract

Public organizations increasingly collaborate with civic-minded technologists to develop digital interventions for public issues through civic hacking projects. However, civic hacking cannot be a long-term solution without a proper handover and sustainability plan. In this study, we investigated how to design sustainable civic hacking projects for local governments and nonprofit organizations through intentional planning during the design process. We examined the design process of 16 civic hacking projects in a small Midwestern city in the United States. Drawing on observations, interviews, and documentation analysis, we argue that sustainable hacking should leverage off-the-shelf technologies and build good relationships with various stakeholders. Partners and technologists should also learn from each other about community practices and how to develop a data mindset. We discuss the design and practical implications to facilitate more sustainable civic hacking design processes for public organizations.

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Hou, Youyang; Lampe, Cliff (2017): Sustainable Hacking: Characteristics of the Design and Adoption of Civic Hacking Projects. Proceedings of the 8th International Conference on Communities and Technologies. DOI: 10.1145/3083671.3083706. ACM Press, New York. ISBN: 978-1-4503-4854-6. pp. 125-134. Long Papers. Troyes, France. June 26-30, 2017

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Civic technology, civic engagement, civic hacking, community, nonprofit organization, public sector, sustainability

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Number of citations to item: 14

  • John G. McNutt, Lauri Goldkind (2020): Civic Technology and Data for Good, In: Advances in Electronic Government, Digital Divide, and Regional Development, doi:10.4018/978-1-7998-1526-6.ch006
  • Max Krüger, Anne Weibert, Debora de Castro Leal, Dave Randall, Volker Wulf (2021): It Takes More Than One Hand to Clap: On the Role of ‘Care’ in Maintaining Design Results., In: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3411764.3445389
  • Jeanette Falk Olesen, Kim Halskov (2020): 10 Years of Research With and On Hackathons, In: Proceedings of the 2020 ACM Designing Interactive Systems Conference, doi:10.1145/3357236.3395543
  • Alexander Nolte, Irene-Angelica Chounta, James D. Herbsleb (2020): What Happens to All These Hackathon Projects?, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(4), doi:10.1145/3415216
  • John G. McNutt, Lauri Goldkind (2022): Civic Technology and Data for Good, In: Research Anthology on Citizen Engagement and Activism for Social Change, doi:10.4018/978-1-6684-3706-3.ch072
  • John G. McNutt, Caroline Conrad Ban (2023): Preparing Public Managers to Deal With Disruptive Innovations Through Citizen Partnerships, In: Advances in Public Policy and Administration, doi:10.4018/978-1-6684-6429-8.ch001
  • Haklae Kim (2020): Lesson Learned from the Power of Open Data: Resolving the Mask Shortage Problem Caused by COVID-19 in South Korea, In: Sustainability 1(13), doi:10.3390/su13010278
  • Alar Leemet, Fredrik Milani, Alexander Nolte (2021): Utilizing Hackathons to Foster Sustainable Product Innovation - The Case of a Corporate Hackathon Series, In: 2021 IEEE/ACM 13th International Workshop on Cooperative and Human Aspects of Software Engineering (CHASE), doi:10.1109/chase52884.2021.00014
  • Ari Happonen, Daria Minashkina, Alexander Nolte, Maria Angelica Medina Angarita (2020): Hackathons as a company – University collaboration tool to boost circularity innovations and digitalization enhanced sustainability, In: AIP Conference Proceedings, doi:10.1063/5.0001883
  • Chris Bopp, Amy Voida (2020): Voices of the Social Sector, In: ACM Transactions on Computer-Human Interaction 2(27), doi:10.1145/3368368
  • Nick Taylor, Loraine Clarke (2018): Everybody's Hacking, In: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3173574.3173746
  • Barry Brown, Minna Vigren, Asreen Rostami, Mareike Glöss (2022): Why Users Hack: Conflicting Interests and the Political Economy of Software, In: Proceedings of the ACM on Human-Computer Interaction CSCW2(6), doi:10.1145/3555774
  • Antti Knutas, Victoria Palacin, Giovanni Maccani, Markus Helfert (2019): Software Engineering in Civic Tech A Case Study about Code for Ireland, In: 2019 IEEE/ACM 41st International Conference on Software Engineering: Software Engineering in Society (ICSE-SEIS), doi:10.1109/icse-seis.2019.00013
  • John G. McNutt, Lauri Goldkind (2022): Intersectoral Collaboration and Social Justice Concerns in Artificial Intelligence Implementation at the Community Level, In: Advances in Electronic Government, Digital Divide, and Regional Development, doi:10.4018/978-1-7998-9609-8.ch003
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