Beyond Workflow Management: Product-Driven Case Handling
dc.contributor.author | van der Aalst, W. M. P. | |
dc.contributor.author | Berens, P. J. S. | |
dc.date.accessioned | 2023-06-08T11:43:20Z | |
dc.date.available | 2023-06-08T11:43:20Z | |
dc.date.issued | 2001 | |
dc.description.abstract | In the last decade, workflow technology has become one of the building blocks for realizing enterprise information systems. Unfortunately, the application of contemporary workflow management systems is limited to well-defined and well-controlled environments. In practice, workflow technology often fails because of limited flexibility. We advocate a paradigm shift to overcome this problem: Workflows should not be driven by pre-specified control-flows but by the products they generate. This paper presents the software package FLOWer which fully supports this paradigm shift. | en |
dc.identifier.doi | 10.1145/500286.500296 | |
dc.identifier.uri | https://dl.eusset.eu/handle/20.500.12015/4798 | |
dc.language.iso | en | |
dc.publisher | Association for Computing Machinery | |
dc.relation.ispartof | Proceedings of the 2001 ACM International Conference on Supporting Group Work | |
dc.subject | FLOWer | |
dc.subject | workflow management | |
dc.subject | product-driven design | |
dc.subject | case handling | |
dc.subject | workflow management systems | |
dc.title | Beyond Workflow Management: Product-Driven Case Handling | en |
gi.citation.publisherPlace | New York, NY, USA | |
gi.citation.startPage | 42–51 | |
gi.citations.count | 61 | |
gi.citations.element | Kees Kaan, Hajo A. Reijers, Peter van der Molen (2006): Introducing Case Management: Opening Workflow Management’s Black Box, In: Lecture Notes in Computer Science, doi:10.1007/11841760_25 | |
gi.citations.element | Asma Mejri, Sonia Ayachi Ghannouchi, Ricardo Martinho (2016): Representing Business Process Flexibility using Concept Maps, In: Procedia Computer Science, doi:10.1016/j.procs.2016.09.164 | |
gi.citations.element | Wil M. P. van der Aalst, Arthur H. M. ter Hofstede, Mathias Weske (2003): Business Process Management: A Survey, In: Lecture Notes in Computer Science, doi:10.1007/3-540-44895-0_1 | |
gi.citations.element | Pedro Antunes, Hernani Mourao (2009): Adding a resilience-enhanced component to the WfMC reference architecture, In: 2009 13th International Conference on Computer Supported Cooperative Work in Design, doi:10.1109/cscwd.2009.4968118 | |
gi.citations.element | Kerstin Andree, Sven Ihde, Luise Pufahl (2020): Exception Handling in the Context of Fragment-Based Case Management, In: Lecture Notes in Business Information Processing, doi:10.1007/978-3-030-49418-6_2 | |
gi.citations.element | Malinda Kapuruge, Jun Han, Alan Colman (2010): Support for Business Process Flexibility in Service Compositions: An Evaluative Survey, In: 2010 21st Australian Software Engineering Conference, doi:10.1109/aswec.2010.27 | |
gi.citations.element | M.V. Sathyanarayana, N.P. Kavya, N.C. Naveen (2007): Intelligent mininig for capturing processes through event logs to represent workflows using FP tree, In: 2007 International Conference on Intelligent and Advanced Systems, doi:10.1109/icias.2007.4658342 | |
gi.citations.element | Ioannis Routis, Cleopatra Bardaki, Mara Nikolaidou, Georgia Dede, Dimosthenis Anagnostopoulos (2022): Exploring <scp>CMMN</scp> applicability to <scp>knowledge‐intensive</scp> process modeling: An empirical evaluation by modelers, In: Knowledge and Process Management 1(30), doi:10.1002/kpm.1738 | |
gi.citations.element | Maja Pesic, Wil M. P. van der Aalst (2007): Modelling work distribution mechanisms using Colored Petri Nets, In: International Journal on Software Tools for Technology Transfer 3-4(9), doi:10.1007/s10009-007-0036-z | |
gi.citations.element | Fernanda Gonzalez-Lopez, Luise Pufahl, Jorge Munoz-Gama, Valeria Herskovic, Marcos Sepúlveda (2021): Case model landscapes: toward an improved representation of knowledge-intensive processes using the fCM-language, In: Software and Systems Modeling 5(20), doi:10.1007/s10270-021-00885-y | |
gi.citations.element | Irene Vanderfeesten, Hajo A. Reijers, Wil M. P. van der Aalst (2008): Case Handling Systems as Product Based Workflow Design Support, In: Lecture Notes in Business Information Processing, doi:10.1007/978-3-540-88710-2_15 | |
gi.citations.element | Zaharah Allah Bukhsh, Marten van Sinderen, Klaas Sikkel, Dick Quartel (2019): How to Manage and Model Unstructured Business Processes: A Proposed List of Representational Requirements, In: Communications in Computer and Information Science, doi:10.1007/978-3-030-11039-0_5 | |
gi.citations.element | Fernanda Gonzalez-Lopez, Luise Pufahl (2019): A Landscape for Case Models, In: Lecture Notes in Business Information Processing, doi:10.1007/978-3-030-20618-5_6 | |
gi.citations.element | Asma Mejri, Sonia Ayachi-Ghannouchi, Ricardo Martinho (2018): A quantitative approach for measuring the degree of flexibility of business process models, In: Business Process Management Journal 4(24), doi:10.1108/bpmj-03-2017-0058 | |
gi.citations.element | Wil M. P. van der Aalst (2004): Business Process Management Demystified: A Tutorial on Models, Systems and Standards for Workflow Management, In: Lecture Notes in Computer Science, doi:10.1007/978-3-540-27755-2_1 | |
gi.citations.element | Michael Adams, Arthur H. M. ter Hofstede, David Edmond, Wil M. P. van der Aalst (2006): Worklets: A Service-Oriented Implementation of Dynamic Flexibility in Workflows, In: Lecture Notes in Computer Science, doi:10.1007/11914853_18 | |
gi.citations.element | Jun Yan, Yuri Yang, G.K. Raikundalia (2000): Critical issues in extending p2p-based swinDeW system for incomplete process support, In: 8th International Conference on Computer Supported Cooperative Work in Design, doi:10.1109/cacwd.2004.1349204 | |
gi.citations.element | Artem Polyvyanyy, Mathias Weske (2009): Hypergraph-Based Modeling of Ad-Hoc Business Processes, In: Lecture Notes in Business Information Processing, doi:10.1007/978-3-642-00328-8_27 | |
gi.citations.element | Safa Hachani, Lilia Gzara, Hervé Verjus (2011): Business Process Flexibility in Service Composition: Experiment Using a PLM-Based Scenario, In: Lecture Notes in Business Information Processing, doi:10.1007/978-3-642-21547-6_13 | |
gi.citations.element | Cecilia Rossignoli, Antonella Ferrari, Lapo Mola, Elisa Bertoni (2010): The Strategic Role of Business Intelligence Systems: An Assessment Model, In: Management of the Interconnected World, doi:10.1007/978-3-7908-2404-9_33 | |
gi.citations.element | Wan-jun Yu, Chun-sen Xu, Xin-xin Zhou, Quan Liu, Bo Yang (2006): A Service Framework and Coordinational Model in Embedded Workflow, In: 2006 International Conference on Machine Learning and Cybernetics, doi:10.1109/icmlc.2006.259163 | |
gi.citations.element | Partha B. Sampathkumaran, Martin Wirsing (2013): Financial Evaluation and Optimization of Business Processes, In: International Journal of Information System Modeling and Design 2(4), doi:10.4018/jismd.2013040105 | |
gi.citations.element | Christian W. Guenther, Manfred Reichert, Wil M.P. van der Aalst (2008): Supporting Flexible Processes with Adaptive Work?ow and Case Handling, In: 2008 IEEE 17th Workshop on Enabling Technologies: Infrastructure for Collaborative Enterprises, doi:10.1109/wetice.2008.15 | |
gi.citations.element | Georg Peters, Roger Tagg (2009): Intelligent Concepts for the Management of Information in Workflow Systems, In: International Journal of Computational Intelligence Systems 4(2), doi:10.1080/18756891.2009.9727665 | |
gi.citations.element | Łukasz Osuszek, Stanisław Stanek (2016): The Evolution of Adaptive Case Management from a DSS and Social Collaboration Perspective, In: Lecture Notes in Business Information Processing, doi:10.1007/978-3-319-30528-8_1 | |
gi.citations.element | Carmen Herranz, Laura Martín, Fernando Dana, Antoni Sisó-Almirall, Josep Roca, Isaac Cano (2023): Health Circuit: a practice-proven adaptive case management approach for innovative healthcare services, doi:10.1101/2023.03.22.23287569 | |
gi.citations.element | Jorge L. C. Sanz (2011): Entity-centric operations modeling for business process management &#x2014; A multidisciplinary review of the state-of-the-art, In: Proceedings of 2011 IEEE 6th International Symposium on Service Oriented System (SOSE), doi:10.1109/sose.2011.6139104 | |
gi.citations.element | Hajo A. Reijers, Irene T. P. Vanderfeesten (2004): Cohesion and Coupling Metrics for Workflow Process Design, In: Lecture Notes in Computer Science, doi:10.1007/978-3-540-25970-1_19 | |
gi.citations.element | Carmen Herranz, Laura Martín-Moreno Banegas, Fernando Dana Muzzio, Antoni Siso-Almirall, Josep Roca, Isaac Cano (2023): A Practice-Proven Adaptive Case Management Approach for Innovative Health Care Services (Health Circuit): Cluster Randomized Clinical Pilot and Descriptive Observational Study, In: Journal of Medical Internet Research, doi:10.2196/47672 | |
gi.citations.element | Lukasz Osuszek, Stanislaw Stanek, Zbigniew Twardowski (2016): Leverage big data analytics for dynamic informed decisions with advanced case management, In: Journal of Decision Systems sup1(25), doi:10.1080/12460125.2016.1187401 | |
gi.citations.element | Konstantinos Traganos, Paul Grefen (2015): Hybrid Service Compositions: When BPM Meets Dynamic Case Management, In: Lecture Notes in Computer Science, doi:10.1007/978-3-319-24072-5_16 | |
gi.citations.element | Lukasz Osuszek, Jozef Ledzianowski (2020): Decision support and risk management in business context, In: Journal of Decision Systems sup1(29), doi:10.1080/12460125.2020.1780781 | |
gi.citations.element | Asjad Khan, Aditya Ghose, Hoa Dam (2021): Decision Support for Knowledge Intensive Processes Using RL Based Recommendations, In: Lecture Notes in Business Information Processing, doi:10.1007/978-3-030-85440-9_15 | |
gi.citations.element | Abobakr Y. Shahrah, Majed A. Al‐Mashari (2021): Adaptive case management: An overview, In: Knowledge and Process Management 4(28), doi:10.1002/kpm.1692 | |
gi.citations.element | S. Castellani, F. Pacull (2000): XFolders: a flexible workflow system based on electronic circulation folders, In: Proceedings. 13th International Workshop on Database and Expert Systems Applications, doi:10.1109/dexa.2002.1045915 | |
gi.citations.element | Matheus Hauder, Rick Kazman, Florian Matthes (2015): Empowering End-Users to Collaboratively Structure Processes for Knowledge Work, In: Lecture Notes in Business Information Processing, doi:10.1007/978-3-319-19027-3_17 | |
gi.citations.element | Yuqing Sun, Joshua Zhexue Huang, Xiangxu Meng (2009): Integrating constraints to support legally flexible business processes, In: Information Systems Frontiers 2(13), doi:10.1007/s10796-009-9190-z | |
gi.citations.element | Nahla Haddar, Mohamed Tmar (2017): Models and Run-Time Systems for Data Intensive Workflow Applications, In: 2017 18th International Conference on Parallel and Distributed Computing, Applications and Technologies (PDCAT), doi:10.1109/pdcat.2017.00075 | |
gi.citations.element | Partha Sampath, Martin Wirsing (2011): Evaluation of Cost Based Best Practices in Business Processes, In: Lecture Notes in Business Information Processing, doi:10.1007/978-3-642-21759-3_5 | |
gi.citations.element | Kerstin Andree, Sven Ihde, Mathias Weske, Luise Pufahl (2022): An exception handling framework for case management, In: Software and Systems Modeling 3(21), doi:10.1007/s10270-022-00993-3 | |
gi.citations.element | Pedro Antunes, Hernâni Mourão (2011): Resilient Business Process Management: Framework and services, In: Expert Systems with Applications 2(38), doi:10.1016/j.eswa.2010.05.017 | |
gi.citations.element | Georg Peters, Roger Tagg (2012): Workflow Management Supported by Rough Set Concepts, In: Advanced Information and Knowledge Processing, doi:10.1007/978-1-4471-2760-4_9 | |
gi.citations.element | Jacques Wainer, Fabio Bezerra, Paulo Barthelmess (2004): Tucupi, In: Proceedings of the 2004 ACM symposium on Applied computing, doi:10.1145/967900.968003 | |
gi.citations.element | Carmen Herranz, Laura Martín-Moreno Banegas, Fernando Dana Muzzio, Antoni Siso-Almirall, Josep Roca, Isaac Cano (2023): A Practice-Proven Adaptive Case Management Approach for Innovative Health Care Services (Health Circuit): Cluster Randomized Clinical Pilot and Descriptive Observational Study (Preprint), doi:10.2196/preprints.47672 | |
gi.citations.element | Devanir Zuliane, Marcio K. Oikawa, Simon Malkowski, José Perez Alcazar, João Eduardo Ferreira (2009): The RiverFish Approach to Business Process Modeling: Linking Business Steps to Control-Flow Patterns, In: Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering, doi:10.1007/978-3-642-03354-4_14 | |
gi.citations.element | Fusheng Qiu, Wenjian Liu (2007): Software Program Cohesion Notion Apply to Evaluating Product Process Assignment, In: Eighth ACIS International Conference on Software Engineering, Artificial Intelligence, Networking, and Parallel/Distributed Computing (SNPD 2007), doi:10.1109/snpd.2007.389 | |
gi.citations.element | Asma Mejri, Sonia Ayachi Ghannouchi, Ricardo Martinho (2017): An Approach for Measuring Flexibility of Business Processes Based on Distances Between Models and Their Variants, In: Advances in Intelligent Systems and Computing, doi:10.1007/978-3-319-53480-0_75 | |
gi.citations.element | Yuqing Sun, Xiangxu Meng, Shijun Liu, Peng Pan (2006): Flexible Workflow Incorporated with RBAC, In: Lecture Notes in Computer Science, doi:10.1007/11686699_53 | |
gi.citations.element | Mathias Weske (2012): Business Process Management Architectures, In: Business Process Management, doi:10.1007/978-3-642-28616-2_7 | |
gi.citations.element | R.M. de Araujo, M.R.S. Borges (2000): Awareness extensions in workflow management Systems-Elements for collaboration and process learning, In: The 7th International Conference on Computer Supported Cooperative Work in Design, doi:10.1109/cscwd.2002.1047717 | |
gi.citations.element | Jorge L. Sanz (2014): Enabling Front-Office Transformation and Customer Experience through Business Process Engineering, In: Enterprise Modelling and Information Systems Architectures 1(9), doi:10.1007/s40786-014-0005-4 | |
gi.citations.element | Dmitriy Gakh (2021): Street Addressing System as an Essential Component in Sustainable Development and Realization of Smart City Conception, In: Lecture Notes in Business Information Processing, doi:10.1007/978-3-030-71846-6_7 | |
gi.citations.element | Daniel Eichhorn, Agnes Koschmider, Yu Li, Peter Sturzel, Andreas Oberweis, Ralf Trunko (2009): 3D Support for Business Process Simulation, In: 2009 33rd Annual IEEE International Computer Software and Applications Conference, doi:10.1109/compsac.2009.20 | |
gi.citations.element | Mike A. Marin, Hugo Lotriet, John A. Van Der Poll (2014): Measuring Method Complexity of the Case Management Modeling and Notation (CMMN), In: Proceedings of the Southern African Institute for Computer Scientist and Information Technologists Annual Conference 2014 on SAICSIT 2014 Empowered by Technology, doi:10.1145/2664591.2664608 | |
gi.citations.element | Boleslaw Mikolajczak, Manjunath Shenoy (2010): Flexibility through case handling in careflow systems: A case study of cutaneous melanoma, In: 2010 IEEE Workshop on Health Care Management (WHCM), doi:10.1109/whcm.2010.5441283 | |
gi.citations.element | Luiz Amaral, Detmar Meurers, Ramon Ziai (2011): Analyzing learner language: towards a flexible natural language processing architecture for intelligent language tutors, In: Computer Assisted Language Learning 1(24), doi:10.1080/09588221.2010.520674 | |
gi.citations.element | Mike A. Marin, Hugo Lotriet, John A. Van Der Poll (2015): Metrics for the Case Management Modeling and Notation (CMMN) Specification, In: Proceedings of the 2015 Annual Research Conference on South African Institute of Computer Scientists and Information Technologists, doi:10.1145/2815782.2815813 | |
gi.citations.element | Guangxin Yang (2004): Process library, In: Data & Knowledge Engineering 1(50), doi:10.1016/j.datak.2004.01.003 | |
gi.citations.element | Guangxin Yang (2003): Process inheritance and instance modification, In: Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work, doi:10.1145/958160.958196 | |
gi.citations.element | Boleslaw Mikolajczak (2011): Flexibility and Security of Careflow Systems Modeled by Petri Nets, In: Certification and Security in Health-Related Web Applications, doi:10.4018/978-1-61692-895-7.ch005 | |
gi.citations.element | W.M.P. van der Aalst (2004): Business process management: a personal view, In: Business Process Management Journal 2(10), doi:10.1108/bpmj.2004.15710baa.001 | |
gi.conference.location | Boulder, Colorado, USA |