Beyond Workflow Management: Product-Driven Case Handling
|van der Aalst, W. M. P.
|Berens, P. J. S.
|In the last decade, workflow technology has become one of the building blocks for realizing enterprise information systems. Unfortunately, the application of contemporary workflow management systems is limited to well-defined and well-controlled environments. In practice, workflow technology often fails because of limited flexibility. We advocate a paradigm shift to overcome this problem: Workflows should not be driven by pre-specified control-flows but by the products they generate. This paper presents the software package FLOWer which fully supports this paradigm shift.
|Association for Computing Machinery
|Proceedings of the 2001 ACM International Conference on Supporting Group Work
|workflow management systems
|Beyond Workflow Management: Product-Driven Case Handling
|New York, NY, USA
|Boulder, Colorado, USA