IT Infrastructure for Workplace Health Promotion: Between self-management and organisational coaching rhetorics
European Society for Socially Embedded Technologies (EUSSET)
As Workplace Health Promotion (WHP) initiatives are gaining relevance in welfare programmes, employers are becoming more interested in ensuring that workers, particularly those at risk, can benefit from guidance in following lifestyle intervention that can reduce extra costs for the companies who employ them. This opens new possibilities for dedicated health infrastructures in the workplace enabling health information sharing and connecting various stakeholders, such as doctors, employees, employers, data protection officers, designers. In this paper we describe DMCoach+, a platform aimed at supporting healthy lifestyles at work- Overall a group of 120 users are followed by a physician as coach for six months assisting them getting aware of their basic parameters (heart rate, BMI, waistline, activity time) and, through a gamified experience, improve their condition. The aim of this paper is to provide a preliminary discussion to understand how stakeholders and users across three pilots (two in Italy and one in the Netherlands) have planned the use of the app DMCoach+, which was provided by their work organisations as part of a more widespread health welfare infrastructure. The paper features a preliminary discussion about the main findings about the stakeholder’s workaround to shape the infrastructure designed for people and organisations that have voluntarily participated in a pilot to prevent illness in the workplace.