Journal Article

Ambient Awareness to Strengthen the Family Social Network of Older Adults

Thumbnail Image

Fulltext URI

Document type

Text/Journal Article

Additional Information

Date

2013, 2013

Authors

Journal Title

Journal ISSN

Volume Title

Source

Computer Supported Cooperative Work (CSCW): Vol. 22

Publisher

Springer

Abstract

Social networking sites (SNSs) provide ambient awareness of the interests and activities of friends and relatives helping them sustain and strengthen their social ties. Older adults who are not adopting SNSs might however feel like outsiders within their own families who increasingly rely on these services to socialize. Previous research has shown that situated displays can provide appropriate interfaces for older adults to use digital services. In this paper we explore how situated displays can intuitively provide ambient awareness to strengthen the family social network of older adults. We designed and developed Tlatoque, a situated display, to seamlessly integrate older adults into the SNS used by their relatives. The results of a 21-week deployment study of an initial version of Tlatoque in one extended family showed that the older adult became more conscious of relatives’ activities, which also enriched in-person encounters. However, relatives expected the older adult to reply to their posts in the SNS and Tlatoque lacked mechanisms for the older adult to provide feedback. We re-designed Tlatoque to incorporate means for enabling the older adult to share information back to the SNS. We conducted a second 21-week deployment study with another extended family to evaluate the use of this new version of the system. Our results indicate that the second design was successful in providing ambient awareness to the older adult as well as to her relatives. We conclude that situated displays that provide SNS services can assist the integration of older adults to their social network and contribute to enhance asymmetric relations between the older adult and younger relatives.

Description

Cornejo, Raymundo; Tentori, Mónica; Favela, Jesús (2013): Ambient Awareness to Strengthen the Family Social Network of Older Adults. Computer Supported Cooperative Work (CSCW): Vol. 22. DOI: 10.1007/s10606-012-9166-2. Springer. PISSN: 1573-7551. pp. 309-344

Keywords

Ambient awareness, Elderly, Family ties, Situated displays, Social media, Social network

Citation

DOI

10.1007/s10606-012-9166-2

URI

URI

http://dx.doi.org/10.1007/s10606-012-9166-2
 https://dl.eusset.eu/handle/20.500.12015/3899

Collections

JCSCW Vol. 22 (2013)

Endorsement

Review

Supplemented By

Referenced By

Number of citations to item: 47

  • Yifang Li, Subina Saini, Kelly Caine, Kay Connelly (2018): Checking-in with my friends, In: Aging, Technology and Health, doi:10.1016/b978-0-12-811272-4.00007-5
  • Alexis Hope, Ted Schwaba, Anne Marie Piper (2014): Understanding digital and material social communications for older adults, In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, doi:10.1145/2556288.2557133
  • Raymundo Cornejo, Daniel Hernandez, Monica Tentori, Jesus Favela (2014): An Ambient Casual Game to Promote Socialization and Active Ageing, In: Lecture Notes in Computer Science, doi:10.1007/978-3-319-10166-8_7
  • Michelle F. Wright, William Stanley Pendergrass (2019): Online Prosocial Behaviors, In: Advances in Multimedia and Interactive Technologies, doi:10.4018/978-1-5225-7601-3.ch037
  • Diego Muñoz, Bernd Ploderer, Margot Brereton (2018): Towards design for renegotiating the parent-adult child relationship after children leave home, In: Proceedings of the 30th Australian Conference on Computer-Human Interaction, doi:10.1145/3292147.3292149
  • Rebecca P. Yu, Nicole B. Ellison, Ryan J. McCammon, Kenneth M. Langa (2015): Mapping the two levels of digital divide: Internet access and social network site adoption among older adults in the USA, In: Information, Communication & Society 10(19), doi:10.1080/1369118x.2015.1109695
  • Margot Brereton, Alessandro Soro, Kate Vaisutis, Paul Roe (2015): The Messaging Kettle, In: Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems, doi:10.1145/2702123.2702462
  • Rebecca Ping Yu, Yu Won Oh (2018): Social media and expressive citizenship: Understanding the relationships between social and entertainment expression on Facebook and political participation, In: Telematics and Informatics 8(35), doi:10.1016/j.tele.2018.09.010
  • Carolina Fuentes, Carlos Hernandez, Lizbeth Escobedo, Valeria Herskovic, Monica Tentori (2014): Promoting Self-Reflection of Social Isolation Through Persuasive Mobile Technologies: The Case of Mother Caregivers of Children With Cancer, In: International Journal of Human-Computer Interaction 10(30), doi:10.1080/10447318.2014.927279
  • Anna K Forsman, Johanna Nordmyr, Tihana Matosevic, A-La Park, Kristian Wahlbeck, David McDaid (2017): Promoting mental wellbeing among older people: technology-based interventions, In: Health Promotion International 6(33), doi:10.1093/heapro/dax047
  • Jesus Favela (2017): Pervasive Technologies for Perception Change, In: IEEE Pervasive Computing 3(16), doi:10.1109/mprv.2017.2940962
  • Amanda Lazar, Raymundo Cornejo, Caroline Edasis, Anne Marie Piper (2016): Designing for the Third Hand, In: Proceedings of the 2016 ACM Conference on Designing Interactive Systems, doi:10.1145/2901790.2901854
  • Robin Brewer, Raymundo Cornejo Garcia, Tedmond Schwaba, Darren Gergle, Anne Marie Piper (2016): Exploring Traditional Phones as an E-Mail Interface for Older Adults, In: ACM Transactions on Accessible Computing 2(8), doi:10.1145/2839303
  • Raymundo Cornejo, Mónica Tentori, Jesús Favela (2012): Enriching family personal encounters with ambient social media, In: Proceedings of the 2012 ACM Conference on Ubiquitous Computing, doi:10.1145/2370216.2370395
  • Kadian Davis, Jun Hu, Loe Feijs, Evans Owusu (2015): Social Hue: A subtle awareness system for connecting the elderly and their caregivers, In: 2015 IEEE International Conference on Pervasive Computing and Communication Workshops (PerCom Workshops), doi:10.1109/percomw.2015.7134015
  • Michelle F. Wright, William Stanley Pendergrass (2018): Online Prosocial Behaviors, In: Encyclopedia of Information Science and Technology, Fourth Edition, doi:10.4018/978-1-5225-2255-3.ch614
  • Jeannette Durick, Toni Robertson, Margot Brereton, Frank Vetere, Bjorn Nansen (2013): Dispelling ageing myths in technology design, In: Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration, doi:10.1145/2541016.2541040
  • Donghee Yvette Wohn, Jeremy Birnholtz (2015): From Ambient to Adaptation, In: Proceedings of the 17th International Conference on Human-Computer Interaction with Mobile Devices and Services, doi:10.1145/2785830.2785865
  • Jeannette Durick, Linda Leung (2017): Designing Augmented, Domestic Environments to Support Ageing in Place, In: Cognitive Science and Technology, doi:10.1007/978-981-10-6404-3_7
  • Jeremy Birnholtz, Jordan Davison, Ang Li (2017): Attending to attention: How do people attract, manage, and negotiate attention using mobile devices?, In: Mobile Media & Communication 3(5), doi:10.1177/2050157917714504
  • Tsai-Hsuan Tsai, Hsien-Tsung Chang, Yi-Lun Ho (2016): Perceptions of a Specific Family Communication Application among Grandparents and Grandchildren: An Extension of the Technology Acceptance Model, In: PLOS ONE 6(11), doi:10.1371/journal.pone.0156680
  • Amanda Lazar, Mark Diaz, Robin Brewer, Chelsea Kim, Anne Marie Piper (2017): Going Gray, Failure to Hire, and the Ick Factor, In: Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, doi:10.1145/2998181.2998275
  • Diego Muñoz, Francisco J. Gutierrez, Sergio F. Ochoa (2015): Introducing Ambient Assisted Living Technology at the Home of the Elderly: Challenges and Lessons Learned, In: Lecture Notes in Computer Science, doi:10.1007/978-3-319-26410-3_12
  • Mingqian Zhao, Chen Zhu-Tian, Ke Lu, Chaoran Li, Huamin Qu, Xiaojuan Ma (2016): Blossom, In: Proceedings of the International Symposium on Interactive Technology and Ageing Populations, doi:10.1145/2996267.2996276
  • Kai Kang, Xu Lin, Cun Li, Jun Hu, Bart Hengeveld, Caroline Hummels, Matthias Rauterberg (2018): Designing interactive public displays in caring environments: A case study of OutLook, In: Journal of Ambient Intelligence and Smart Environments 6(10), doi:10.3233/ais-180504
  • Christina Jaschinski, Somaya Ben Allouch (2017): Voices and Views of Informal Caregivers: Investigating Ambient Assisted Living Technologies, In: Lecture Notes in Computer Science, doi:10.1007/978-3-319-56997-0_8
  • Corina Sas, Kieran Brahney, Carl Oechsner, Amish Trivedi, Mauricio Nomesque, Zaffar Mughal, Keith W. Cheverst, Sarah Clinch, Nigel Davies (2017): Communication Needs of Elderly at Risk of Falls and their Remote Family, In: Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems, doi:10.1145/3027063.3053274
  • Raymundo Cornejo, Robin Brewer, Caroline Edasis, Anne Marie Piper (2016): Vulnerability, Sharing, and Privacy: Analyzing Art Therapy for Older Adults with Dementia, In: Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing, doi:10.1145/2818048.2819960
  • M. Alaoui, M. Lewkowicz (2015): Practical issues related to the implication of elderlies in the design process – The case of a Living Lab approach for designing and evaluating social TV services, In: IRBM 5(36), doi:10.1016/j.irbm.2015.06.002
  • Francisco J. Gutierrez, Sergio F. Ochoa (2016): Mom, I Do Have a Family!, In: Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing, doi:10.1145/2818048.2820000
  • Malek Alaoui, Myriam Lewkowicz (2013): A LivingLab Approach to Involve Elderly in the Design of Smart TV Applications Offering Communication Services, In: Lecture Notes in Computer Science, doi:10.1007/978-3-642-39371-6_37
  • Diego Muñoz, Raymundo Cornejo, Sergio F. Ochoa, Jesús Favela, Francisco Gutierrez, Mónica Tentori (2013): Aligning intergenerational communication patterns and rhythms in the age of social media, In: Proceedings of the 2013 Chilean Conference on Human - Computer Interaction, doi:10.1145/2535597.2535607
  • Raymundo Cornejo, Mónica Tentori, Jesús Favela (2013): Enriching in-person encounters through social media: A study on family connectedness for the elderly, In: International Journal of Human-Computer Studies 9(71), doi:10.1016/j.ijhcs.2013.04.001
  • Ying Lei, Shuai Ma, Yuling Sun (2024): Unpacking ICT-supported Social Connections and Support of Late-life Migration: From the Lens of Social Convoys, In: Proceedings of the CHI Conference on Human Factors in Computing Systems, doi:10.1145/3613904.3642898
  • Nicole C. Krämer, German Neubaum, Melanie Hirt, Carina Knitter, Sina Ostendorf, Sewit Zeru (2017): “I see you, I know you, it feels good” – Qualitative and quantitative analyses of ambient awareness as a potential mediator of social networking sites usage and well-being, In: Computers in Human Behavior, doi:10.1016/j.chb.2017.08.024
  • Diego Muñoz, Raymundo Cornejo, Francisco J. Gutierrez, Jesús Favela, Sergio F. Ochoa, Mónica Tentori (2015): A social cloud-based tool to deal with time and media mismatch of intergenerational family communication, In: Future Generation Computer Systems, doi:10.1016/j.future.2014.07.003
  • Gustavo Lopez, Luis A. Guerrero (2017): Awareness Supporting Technologies used in Collaborative Systems, In: Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, doi:10.1145/2998181.2998281
  • Francisco J. Gutierrez (2015): Aligning the Social Interaction Spaces of Intergenerational Family Members, In: Proceedings of the 33rd Annual ACM Conference Extended Abstracts on Human Factors in Computing Systems, doi:10.1145/2702613.2702618
  • Rebecca Ping Yu, Nicole B. Ellison, Cliff Lampe (2018): Facebook Use and Its Role in Shaping Access to Social Benefits among Older Adults, In: Journal of Broadcasting & Electronic Media 1(62), doi:10.1080/08838151.2017.1402905
  • Olivia K. Richards, Gabriela Marcu, Robin N. Brewer (2021): Hugs, Bible Study, and Speakeasies: Designing for Older Adults’ Multimodal Connectedness, In: Designing Interactive Systems Conference 2021, doi:10.1145/3461778.3462075
  • Diego Muñoz, Francisco Gutierrez, Sergio F. Ochoa, Nelson Baloian (2013): Enhancing Social Interaction between Older Adults and Their Families, In: Lecture Notes in Computer Science, doi:10.1007/978-3-319-03092-0_7
  • Ana Levordashka, Sonja Utz (2016): Ambient awareness: From random noise to digital closeness in online social networks, In: Computers in Human Behavior, doi:10.1016/j.chb.2016.02.037
  • Bilal Ahmad, Ita Richardson, Sarah Beecham (2017): A Systematic Literature Review of Social Network Systems for Older Adults, In: Lecture Notes in Computer Science, doi:10.1007/978-3-319-69926-4_38
  • Christina Jaschinski, Somaya Ben Allouch (2018): Listening to the ones who care: exploring the perceptions of informal caregivers towards ambient assisted living applications, In: Journal of Ambient Intelligence and Humanized Computing 2(10), doi:10.1007/s12652-018-0856-6
  • Francisco J. Gutierrez, Diego Muñoz, Sergio F. Ochoa, José M. Tapia (2017): Assembling mass-market technology for the sake of wellbeing: a case study on the adoption of ambient intelligent systems by older adults living at home, In: Journal of Ambient Intelligence and Humanized Computing 6(10), doi:10.1007/s12652-017-0591-4
  • Francisco J. Gutierrez, Sergio F. Ochoa, Julita Vassileva (2015): Mediating Asymmetries in Family Communication: Supporting the eInclusion of Older Adults, In: Lecture Notes in Computer Science, doi:10.1007/978-3-319-20678-3_42
  • Masooma Zehra Syeda, Yong-Moo Kwon (2017): Photo Alive! Application and method for intergenerational social communication, In: 2017 19th International Conference on Advanced Communication Technology (ICACT), doi:10.23919/icact.2017.7890108
Please note: Providing information about citations is only possible thanks to to the open metadata APIs provided by crossref.org and opencitations.net. These lists may be incomplete due to unavailable citation data.source: opencitations.net, crossref.org