Creating, Reinterpreting, Combining, Cuing: Paper Practices on the Shopfloor
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Despite the advent of a flurry of digital technologies, paper prevails on manufacturing shopfloors. To understand the roles and value of paper on the shopfloor, we have studied the manufacturing practices at two state-of-the-art automotive supplier facilities, applying ethnographic fieldwork, in-depth interviews, as well as photo and document analysis. We find that paper has unique affordances that today's digital technologies cannot easily supplant on current shopfloors. More specifically, we find four paper practices: (1) creating and adapting individual information spaces, (2) reinterpreting information, (3) combining information handover with social interaction, and (4) visual cuing. We discuss these practices and the unique affordances of paper that currently support shopfloor workers and also consider the limitations of paper, which are becoming increasingly apparent, since more tasks increasingly depend on real-time information.
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Number of citations to item: 4
- Michael Leyer, Alexander Richter, Melanie Steinhüser (2019): “Power to the workers”, In: International Journal of Operations & Production Management 1(39), doi:10.1108/ijopm-05-2017-0294
- Lea Hannola, Francisco Lacueva-Pérez, Paolo Pretto, Alexander Richter, Marlene Schafler, Melanie Steinhüser (2020): Assessing the impact of socio-technical interventions on shop floor work practices, In: International Journal of Computer Integrated Manufacturing 6(33), doi:10.1080/0951192x.2020.1775296
- Naja Holten Møller, Maren Gausdal Eriksen, Claus Bossen (2020): A Worker-Driven Common Information Space: Interventions into a Digital Future, In: Computer Supported Cooperative Work (CSCW) 5(29), doi:10.1007/s10606-020-09379-9
- Patrick Eichenseer, Herwig Winkler (2024): A data-oriented shopfloor management in the production context: a systematic literature review, In: The International Journal of Advanced Manufacturing Technology 9-10(134), doi:10.1007/s00170-024-14238-8