Report
Informing CSCW System Requirements
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Date
1993
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Publisher
Lancaster University
Abstract
The thrust of this Strand of the COMIC Project is mainly methodological in investigating aspects of the relationship between the social analysis of work settings and the systems development context. It has been assumed throughout the work that real world CSCW systems will be large scale and, thus, need be produced by appropriate software engineering processes. In addition, it has also recognised that CSCW raises special problems regarding the effective analysis of the social organisation of work settings and that among the more promising methods in this regard, namely ethnography, does not sit easily with many of the current methods of requirements elicitation and system development.