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Supporting an Experiment of a Community Support System: Community Analysis and Maintenance Functions in the Public Opinion Channel

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2003

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Springer London, Dordrecht Amsterdam

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Community analysis and maintenance functions of a community support system called Public Opinion Channel (POC) are described. A field-test and a psychological experiment using a community support system are important for investigating activities in a community. Existing community support systems, however, have limitations on having an experiment smoothly because few systems consider functions for supporting an experiment. To investigate activities in a community smoothly, community support systems should have community analysis and maintenance functions that support an analyst and a community organizer in an experiment. We implemented those functions in the POC system, and used in a field-test and a social psychological experiment. From these experiments, we found that proposed functions enabled an analyst and a community organizer to (1) find up-to-date state of a community during an experiment, (2) analyze relations between messages efficiently and objectively, and (3) maintain communities easily. Requirements for the functions, implementation, and experience in the experiments are described.

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Fukuhara, T.; Chikama, M.; Nishida, T. (2003): Supporting an Experiment of a Community Support System: Community Analysis and Maintenance Functions in the Public Opinion Channel. Communities and Technologies: Proceedings of the First International Conference on Communities and Technologies 2003. DOI: 10.1007/978-94-017-0115-0_18. Springer London, Dordrecht Amsterdam. ISBN: 978-94-017-0115-0. pp. 347-367. Full Papers

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