Metrics for Cooperative Systems
Date
2014
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
Association for Computing Machinery
Abstract
This paper proposes performance indicators and metrics for the analysis of shared workspaces. We investigate user activity in various electronic workspaces of a shared workspace system and compare these on the basis of the proposed metrics: activity, productivity and cooperativity. Based on these results we further investigate the intensity of cooperation on shared documents. The investigations show that the proposed metrics permit an identification of the current cooperation status of a workspace as well as a classification of workspaces and benchmarking of the cooperation maturity.