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Developing Digital Records: Early Experiences of Record and Replay

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In this paper we consider the development of ‘digital records’ to support ethnographic study of interaction and collaboration in ubiquitous computing environments and articulate the core concept of ‘record and replay’ through two case studies. One focuses on the utility of digital records, or records of interaction generated by a computer system, to ethnographic inquiry and highlights the mutually supportive nature of digital records and ethnographic methods. The other focuses on the work it takes to make digital records support ethnography, particularly the work of description and representation that is required to reconcile the fragmented character of interaction in ubiquitous computing environments. The work involved in ‘making digital records work’ highlights requirements for the design of tools to support the endeavour and informs the development of a Replay Tool. This tool enables ethnographers to visualize the data content of digital records; to extract sequences of relevance to analysis and remove non-relevant features; to marry recorded content with external resources, such as video; to add content from internal and external resources through annotation; and to reorder digital records to reflect the interactional order of events rather than the recorded order of events.

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Crabtree, Andy; French, Andrew; Greenhalgh, Chris; Benford, Steve; Cheverst, Keith; Fitton, Dan; Rouncefield, Mark; Graham, Connor (2006): Developing Digital Records: Early Experiences of Record and Replay. Computer Supported Cooperative Work (CSCW): Vol. 15, No. 4. DOI: 10.1007/s10606-006-9026-z. Springer. PISSN: 1573-7551. pp. 281-319

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CSCW, digital records, e-Social Science, ethnography, record and replay

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Number of citations to item: 13

  • Nalita James, Hugh Busher (2013): Researching hybrid learning communities in the digital age through educational ethnography, In: Ethnography and Education 2(8), doi:10.1080/17457823.2013.792509
  • Connor Graham, Christine Satchell, Mark Rouncefield, James Balmford, Peter Benda (2007): Lessons from failure, In: Proceedings of the 2007 conference on Designing for User eXperiences, doi:10.1145/1389908.1389937
  • E F Wright, D M Wells, A P French, C Howells, N M Everitt (2009): A low-cost automated focusing system for time-lapse microscopy, In: Measurement Science and Technology 2(20), doi:10.1088/0957-0233/20/2/027003
  • Madeline Balaam, Stefan Rennick Egglestone, Geraldine Fitzpatrick, Tom Rodden, Ann-Marie Hughes, Anna Wilkinson, Thomas Nind, Lesley Axelrod, Eric Harris, Ian Ricketts, Susan Mawson, Jane Burridge (2011): Motivating mobility, In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, doi:10.1145/1978942.1979397
  • Jörg Müller, Keith Cheverst, Dan Fitton, Nick Taylor, Oliver Paczkowski, Antonio Krüger (2011): Experiences of Supporting Local and Remote Mobile Phone Interaction in Situated Public Display Deployments, In: Human-Computer Interaction and Innovation in Handheld, Mobile and Wearable Technologies, doi:10.4018/978-1-60960-499-8.ch006
  • Connor Graham, Mark Rouncefield (2000): Cultural Probes as a People-Oriented Method, In: Advances in Computer and Electrical Engineering, doi:10.4018/978-1-5225-5969-6.ch005
  • DENISA KERA, CONNOR GRAHAM (2010): Living Avatars Network: Fusing traditional and innovative ethnographic methods through a real‐time mobile video service, In: Ethnographic Praxis in Industry Conference Proceedings 1(2010), doi:10.1111/j.1559-8918.2010.00014.x
  • Denisa Kera, Connor Graham (2010): Collective sensor networks and future communities, In: Proceedings of the 22nd Conference of the Computer-Human Interaction Special Interest Group of Australia on Computer-Human Interaction, doi:10.1145/1952222.1952312
  • Ann-Sofie Axelsson, Ralph Schroeder (2009): Making it Open and Keeping it Safe, In: Acta Sociologica 3(52), doi:10.1177/0001699309339799
  • Paul Dourish, Connor Graham, Dave Randall, Mark Rouncefield (2010): Theme issue on social interaction and mundane technologies, In: Personal and Ubiquitous Computing 3(14), doi:10.1007/s00779-010-0281-0
  • Monika Büscher, John Urry (2009): Mobile Methods and the Empirical, In: European Journal of Social Theory 1(12), doi:10.1177/1368431008099642
  • Marina Jirotka, Charlotte P. Lee, Gary M. Olson (2013): Supporting Scientific Collaboration: Methods, Tools and Concepts, In: Computer Supported Cooperative Work (CSCW) 4-6(22), doi:10.1007/s10606-012-9184-0
  • Connor Graham, Mark Rouncefield (2011): Probes as a People-Oriented Method, In: International Journal of People-Oriented Programming 1(1), doi:10.4018/ijpop.2011010102
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