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Infrastructures for Sense Making


This paper is about discussing infrastructures as enablers of users’ sense making. Infrastructures facilitate process-oriented, interactive and socially sense making in case of complex problem settings like care giving. On an example of a platform that is used to support informal care givers, it expresses the importance of different channels in interaction mechanisms of infrastructures that are meant to support non-professional care givers in their daily activities, especially to deal with situations of uncertainty and mental overload.


Tellioğlu, Hilda; Habiger, Michael; Cech, Florian (2017): Infrastructures for Sense Making. Infrahealth 2017 - Proceedings of the 6th International Workshop on Infrastructure in Healthcare 2017. DOI: 10.18420/ihc2017_021. PISSN: 2510-2591. University of Aarhus, Denmark. 22-23rd June 2017