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The Awareness Network: To Whom Should I Display My Actions? And, Whose Actions Should I Monitor?

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The concept of awareness has come to play a central role in CSCW research. The coordinative practices of displaying and monitoring have received attention and have led to different venues of research, from computational tool support, such as media spaces and event propagation mechanisms, to ethnographic studies of work. However, these studies have overlooked a different aspect of awareness practices: the identification of the social actors who should be monitored and the actors to whom their actions should be displayed. The focus of this paper is on how social actors answer the following questions: to whom should I display my actions? And, whose actions should I monitor? Ethnographic data from two software development teams are used to answer these questions. In addition, we illustrate how software developers’ work practices are influenced by three different factors: the organizational setting, the age of the project, and the software architecture.

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de Souza, Cleidson R. B.; Redmiles, David (2007): The Awareness Network: To Whom Should I Display My Actions? And, Whose Actions Should I Monitor?. ECSCW 2007: Proceedings of the 10th European Conference on Computer-Supported Cooperative Work. DOI: 10.1007/978-1-84800-031-5_6. Springer, London. ISBN: 978-1-84800-031-5. pp. 99-117. Full Papers. Limerick, Ireland. 24-28 September 2007

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Number of citations to item: 9

  • Sabrina Marczak, Irwin Kwan, Daniela Damian (2009): Investigating Collaboration Driven by Requirements in Cross-Functional Software Teams, In: 2009 Collaboration and Intercultural Issues on Requirements: Communication, Understanding and Softskills, doi:10.1109/circus.2009.2
  • Pernille Bjørn, Anne-Marie Søderberg, S Krishna (2017): Translocality in Global Software Development: the Dark Side of Global Agile, In: Human–Computer Interaction 2(34), doi:10.1080/07370024.2017.1398092
  • Jean Marcel dos Reis Costa, Cleidson Ronald Botelho de Souza (2010): Analyzing the Scalability of Awareness Networks in a Distributed Software Development Project, In: 2010 Brazilian Symposium on Collaborative Systems - Simposio Brasileiro de Sistemas Colaborativos, doi:10.1109/sbsc.2010.22
  • Raphael Pham, Leif Singer, Olga Liskin, Fernando Figueira Filho, Kurt Schneider (2013): Creating a shared understanding of testing culture on a social coding site, In: 2013 35th International Conference on Software Engineering (ICSE), doi:10.1109/icse.2013.6606557
  • Cleidson R. B. de Souza, David F. Redmiles (2009): On The Roles of APIs in the Coordination of Collaborative Software Development, In: Computer Supported Cooperative Work (CSCW) 5-6(18), doi:10.1007/s10606-009-9101-3
  • Vigdis Heimly (2010): How can the Locales Framework be used as basis for design of collaborative systems in shared health care?, In: 2010 International Symposium on Collaborative Technologies and Systems, doi:10.1109/cts.2010.5478507
  • Pernille Bjorn, Jakob Bardram, Gabriela Avram, Liam Bannon, Alexander Boden, David Redmiles, Cleidson de Souza, Volker Wulf (2014): Global software development in a CSCW perspective, In: Proceedings of the companion publication of the 17th ACM conference on Computer supported cooperative work & social computing, doi:10.1145/2556420.2558863
  • Deepti Mishra, Alok Mishra, Sofiya Ostrovska (2012): Impact of physical ambiance on communication, collaboration and coordination in agile software development: An empirical evaluation, In: Information and Software Technology 10(54), doi:10.1016/j.infsof.2012.04.002
  • I Kwan, A Schroter, D Damian (2011): Does Socio-Technical Congruence Have an Effect on Software Build Success? A Study of Coordination in a Software Project, In: IEEE Transactions on Software Engineering 3(37), doi:10.1109/tse.2011.29
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