RescueGlass: Collaborative Applications involving Head-Mounted Displays for Red Cross Rescue Dog Units
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On-site work of emergency service teams consists of highly cooperative tasks. Especially during distributed search and rescue tasks there is a constant mix of routinized and non-routinized activities. Within this paper we focus on the work practices of the German Red Cross Rescue Dog Units who deal with several uncertainties regarding the involved dogs, the fragility of the respective situations as well as issues of using technologies under enormous time pressure. Smart glasses provide possibilities for enhanced and hands-free interaction in various contexts and a number of approaches have already been applied, aiming at efficient use of the respective technological innovation in private and professional contexts. However, the collaborative potential of smart glasses in time-critical and uncertain situations is still unexplored. Our design case study examines how the on-site work of emergency service teams can be supported by smart glasses: Based on examining the work practices of the German Red Cross Rescue Dogs, we introduce ‘RescueGlass’ as a coordinative concept, encompassing hands-free head-mounted display (HMD) application as well as a corresponding smartphone application. Finally, we describe the evaluation of its use in the field of emergency response and management. We show how current features such as ‘fog of war’ or various sensors support the cooperative practices of dog handlers, and outline current technical limitations offering future research questions. Our paper provides an initial design probe using smart glasses to engage in the field of collaborative professional mobile tasks.
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Number of citations to item: 10
- Zhan Zhang, Karen Joy, Richard Harris, Mustafa Ozkaynak, Kathleen Adelgais, Kevin Munjal (2021): Applications and User Perceptions of Smart Glasses in Emergency Medical Services: Semistructured Interview Study (Preprint), doi:10.2196/preprints.30883
- Florian Jasche, Sven Hoffmann, Thomas Ludwig, Volker Wulf (2021): Comparison of Different Types of Augmented Reality Visualizations for Instructions, In: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3411764.3445724
- Thomas J. Davidson, Penelope M. Sanderson (2021): A review of the effects of head-worn displays on teamwork for emergency response, In: Ergonomics 2(65), doi:10.1080/00140139.2021.1968041
- Paul Schlosser (2021): Head-Worn Displays for Emergency Medical Services, In: Extended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3411763.3443421
- Tobias Grundgeiger, Alea Münz, Paul Schlosser, Oliver Happel (2023): Supervising Multiple Operating Rooms Using a Head-Worn display: A Longitudinal Evaluation of the Experience of Supervising Anesthesiologists and Their Co-Workers, In: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3544548.3581180
- Julia Bräker, Anna Osterbrink, Martin Semmann, Manuel Wiesche (2022): User-Centered Requirements for Augmented Reality as a Cognitive Assistant for Safety-Critical Services, In: Business & Information Systems Engineering 2(65), doi:10.1007/s12599-022-00779-3
- Zhan Zhang, Karen Joy, Richard Harris, Mustafa Ozkaynak, Kathleen Adelgais, Kevin Munjal (2022): Applications and User Perceptions of Smart Glasses in Emergency Medical Services: Semistructured Interview Study, In: JMIR Human Factors 1(9), doi:10.2196/30883
- Aaron Rowen, Martha Grabowski, Jean-Philippe Rancy (2021): Moving and improving in safety-critical systems: Impacts of head-mounted displays on operator mobility, performance, and situation awareness, In: International Journal of Human-Computer Studies, doi:10.1016/j.ijhcs.2021.102606
- Toqeer Ali Syed, Muhammad Shoaib Siddiqui, Hurria Binte Abdullah, Salman Jan, Abdallah Namoun, Ali Alzahrani, Adnan Nadeem, Ahmad B. Alkhodre (2022): In-Depth Review of Augmented Reality: Tracking Technologies, Development Tools, AR Displays, Collaborative AR, and Security Concerns, In: Sensors 1(23), doi:10.3390/s23010146
- Paul Schlosser, Ben Matthews, Isaac Salisbury, Penelope Sanderson, Sass Hayes (2021): Head-Worn Displays for Emergency Medical Services Staff, In: Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3411764.3445614