Text Document

Citizen Participation through E-Forum: A Case of Wastewater Issues

Fulltext URI

Document type

Text

Files

00326.pdf (155.65 KB)

Additional Information

Date

2005

Authors

Journal Title

Journal ISSN

Volume Title

Source

Communities and Technologies: Proceedings of the Second International Conference on Communities and Technologies 2005
Full Papers

Publisher

Springer London, Dordrecht Amsterdam

Abstract

To promote democracy, governments have encouraged citizens to voice their opinions on a number of issues. In this paper, the Government-to-Citizen (G2C) aspect of electronic governement, focuses on Citizen Relationship Management (CzRM). The highest stage of evolution in CzRM is participative democracy. One channel to promote participative democracy is through e-forums, which can enable a government to become “citizen-centric” to reflect the concept of good governance. In Thailand, e-forums have never been used as a formal consultative channel with citizens. The government has yet to organize a formal e-forum to consult citizens as it has done in off-line public hearings. In this research, a prototype of government e-forum was developed and evaluated. The application of the e-forum is to conduct an online hearing on wastewater issues.

Description

Esichaikul, Vatcharaporn; Komolrit, Valailak (2005): Citizen Participation through E-Forum: A Case of Wastewater Issues. Communities and Technologies: Proceedings of the Second International Conference on Communities and Technologies 2005. DOI: 10.1007/1-4020-3591-8_17. Springer London, Dordrecht Amsterdam. ISBN: 978-1-4020-3591-3. pp. 321-339. Full Papers. Milano, Italy

Keywords

Citation

DOI

10.1007/1-4020-3591-8_17

Tags

Collections

C&T 2005: Proceedings of the Second International Conference on Communities and Technologies 2005