Co-Constructing Non-Mutual Realities: Delay-Generated Trouble in Distributed Interaction

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dc.contributor.authorRuhleder, Karen
dc.contributor.authorJordan, Brigitte
dc.date.accessioned2020-06-06T06:53:17Z
dc.date.available2020-06-06T06:53:17Z
dc.date.issued36951
dc.description.abstractThe use of remote communication technologies to carry out dailywork is becoming increasingly common, and their use in certainsettings is already commonplace. Yet, in spite of the fact thatsignificant sums are being spent on the acquisition oftechnologies to support distributed work, we are only beginningto understand the intricacies of these interactions. This paperidentifies and analyzes one particular limitation of video-basedteleconferencing, the impact of an audio and video delay ondistributed communication. It offers a detailed microanalysis ofone distributed team's use of videoconferencing to support remoteteamwork. We explore through this analysis the impact whichtechnology-generated delays may have on shared meaning-makingbetween remote participants. We draw conclusions about thesignificance of our findings for understanding talk, interactionand collaboration across remote links, and conclude withrecommendations for designers, users and implementers.de
dc.identifier.doi10.1023/A:1011243905593
dc.identifier.pissn1573-7551
dc.identifier.urihttp://dx.doi.org/10.1023/A:1011243905593
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/3579
dc.publisherSpringer
dc.relation.ispartofComputer Supported Cooperative Work (CSCW): Vol. 10, No. 1
dc.relation.ispartofseriesComputer Supported Cooperative Work (CSCW)
dc.subjectaudio
dc.subjectconversation analysis
dc.subjectCSCW
dc.subjectinteraction analysis
dc.subjectremote collaboration
dc.subjecttelework
dc.subjectvideoconferencing
dc.titleCo-Constructing Non-Mutual Realities: Delay-Generated Trouble in Distributed Interactionde
dc.typeText/Journal Article
gi.citation.endPage138
gi.citation.startPage113

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JCSCW Vol. 10 (2001)