Journal Article

Cooperation and cooperator modeling

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Text/Journal Article

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Date

35217

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Journal Title

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Volume Title

Source

Computer Supported Cooperative Work (CSCW): Vol. 5, No. 2-3

Publisher

Springer

Abstract

In this text, we argue that user modeling and system modeling should be taken into account at the same time to allow cooperativity: they are two sides of a same interaction. We focus on interlocutor modeling (the human-human homonym of user modeling) and develop three situations where interlocutor modeling is crucial: when there is a need of transforming the beliefs of the cooperator (when there is a knowledge gap or a resistance), when the interpretation of the cooperator's communication act is ambiguous and relies on implicit meaning, and when there is a specific need need of anticipating the other's understanding (in risky or irreversible situations).

Description

Cahour, Beatrice; Salembier, Pascal (35217): Cooperation and cooperator modeling. Computer Supported Cooperative Work (CSCW): Vol. 5, No. 2-3. DOI: 10.1007/BF00133660. Springer. PISSN: 1573-7551. pp. 285-297

Keywords

Cooperation at work , interaction , mutual understanding , system model , user modeling

Citation

DOI

10.1007/BF00133660

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Collections

JCSCW Vol. 05 (1996)