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Supporting Shop Floor Intelligence: A CSCW Approach to Production Planning and Control in Flexible Manufacturing

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Association for Computing Machinery

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Many manufacturing enterprises are now trying to introduce various forms of flexible work organizations on the shop floor. However, existing computer-based production planning and control systems pose severe obstacles for autonomous working groups and other kinds of shop floor control to become reality. The research reported in this paper is predicated on the belief that the CSCW approach could offer a strategy for dealing with this problem. The paper describes the field work and its constructive outcome: a system that assists shop-floor teams in dealing with the complexities of day-to-day production planning by supporting intelligent and responsible workers in their situated coordination activities on the shop floor.

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Carstensen, Peter; Schmidt, Kjeld; Wiil, Uffe Kock (1999): Supporting Shop Floor Intelligence: A CSCW Approach to Production Planning and Control in Flexible Manufacturing. Proceedings of the 1999 ACM International Conference on Supporting Group Work. DOI: 10.1145/320297.320309. New York, NY, USA: Association for Computing Machinery. pp. 111–120. Phoenix, Arizona, USA

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Number of citations to item: 9

  • Kjeld Schmidt (2008): Cooperative Work and Coordinative Practices, In: Computer Supported Cooperative Work, doi:10.1007/978-1-84800-068-1_1
  • Christopher A Le Dantec, Carl DiSalvo (2013): Infrastructuring and the formation of publics in participatory design, In: Social Studies of Science 2(43), doi:10.1177/0306312712471581
  • Sven Hoffmann, Aparecido Fabiano Pinatti de Carvalho, Darwin Abele, Marcus Schweitzer, Peter Tolmie, Volker Wulf (2019): Cyber-Physical Systems for Knowledge and Expertise Sharing in Manufacturing Contexts: Towards a Model Enabling Design, In: Computer Supported Cooperative Work (CSCW) 3-4(28), doi:10.1007/s10606-019-09355-y
  • N.D. Mehandjiev, A.A. Karageorgos, Gee Hin Tsang (2000): Designing coordination systems for distributed teamwork, In: WET ICE 2003. Proceedings. Twelfth IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises, 2003., doi:10.1109/enabl.2003.1231394
  • Sven Hoffmann, Thomas Ludwig, Florian Jasche, Volker Wulf, David Randall (2022): RetrofittAR: Supporting Hardware-Centered Expertise Sharing in Manufacturing Settings through Augmented Reality, In: Computer Supported Cooperative Work (CSCW) 1(32), doi:10.1007/s10606-022-09430-x
  • Thomas Ludwig, Myriam Lewkowicz, Torkil Clemmensen (2022): Cooperation on the Shopfloor: CSCW in Manufacturing and Industry Settings, In: Computer Supported Cooperative Work (CSCW) 1(32), doi:10.1007/s10606-022-09446-3
  • Jacki O'Neill, David Martin, Tommaso Colombino, Frederic Roulland, Jutta Willamowski (2008): Colour management is a socio-technical problem, In: Proceedings of the 2008 ACM conference on Computer supported cooperative work, doi:10.1145/1460563.1460657
  • Peter H. Carstensen, Kjeld Schmidt (2002): Self-Governing Production Groups: Towards Requirements for IT Support, In: Knowledge and Technology Integration in Production and Services, doi:10.1007/978-0-387-35613-6_6
  • Kjeld Schmidt (2008): Remarks on the Complexity of Cooperative Work (2002), In: Computer Supported Cooperative Work, doi:10.1007/978-1-84800-068-1_9
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