The Dissemination of Knowledge Management
Association for Computing Machinery
Our study on a community of knowledge management (KM) practitioners in the aerospace industry reveals challenges in the dissemination of KM concepts and tools. In this paper, we identify four reasons: (1) disparity of the community's stated purpose and the actual motives of its members; (2) multidisciplinary nature of KM; (3) unique characteristics of the aerospace industry and its engineering culture and (4) adoption of preferred or recommended solutions provided by chosen reference groups rather than a grounded approach. In particular, we address the issues in promoting recommended ideas and tools by chosen reference groups in work organizations without fully understanding work practices.