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Supporting Virtual Team Collaboration: The TeamSCOPE System

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Association for Computing Machinery

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In this paper, we describe a collaborative system specifically designed to address problems faced by distributed (or virtual) teams. TeamSCOPE (Team Software for a Collaborative Project Environment) is a web-based work environment that has emerged from a research project studying the communication needs of internationally distributed engineering design teams. The paper begins by outlining some of the needs of virtual teams. An integrative framework that focuses on facilitation of group members' awareness of group activities, communications and resources is proposed. These needs and awareness requirements are then translated into a set of collaborative system design goals which have guided the implementation of TeamSCOPE. The features of TeamSCOPE are briefly reviewed, and some preliminary observations from early users are provided. We conclude by noting some of the new features planned for TeamSCOPE based on our early trials.

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Steinfield, Charles; Jang, Chyng-Yang; Pfaff, Ben (1999): Supporting Virtual Team Collaboration: The TeamSCOPE System. Proceedings of the 1999 ACM International Conference on Supporting Group Work. DOI: 10.1145/320297.320306. New York, NY, USA: Association for Computing Machinery. pp. 81–90. Phoenix, Arizona, USA

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collaborative systems, CSCW, groupware, virtual team, distributed group

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