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Towards Care-based Design: Trusted Others in Nurturing Posttraumatic Growth Outside of Therapy

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ACM Press, New York

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Communities and social networks play a significant role in providing care and support for people who have experienced trauma. Increasing use of digital and networked technologies in people's everyday lives present opportunities for connecting, communicating, interacting, and caring for one another in new ways, as evidenced in the recent emergence of technologies that are designed to support the post-trauma journey. At the same time, there are distinct shortcomings among the existing technologies in effectively responding to the diverse and changing needs and desires of individuals, including meaningful engagement of trusted others, such as friends and family outside the therapy environment. After examining 83 existing design interventions that provide trauma-related support, this paper identifies six broad themes evident in their approaches: symbolic engagements, creative offerings of comfort and encouragements of self-care, the creative sharing of stories, online communities and agony aunts, the digitisation and re-design of psychology intervention, biometrics and data-driven. It further interrogates related opportunities and challenges to deliberate on how interventions might be designed with and for care at the intersection of communities and technologies, with a focus on engaging trusted others who in various ways and degrees, have a substantial impact on the post-trauma journey beyond therapy.

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Brown, Alice V.; Choi, Jaz Hee-jeong (2017): Towards Care-based Design: Trusted Others in Nurturing Posttraumatic Growth Outside of Therapy. Proceedings of the 8th International Conference on Communities and Technologies. DOI: 10.1145/3083671.3083703. ACM Press, New York. ISBN: 978-1-4503-4854-6. pp. 56-63. Long Papers. Troyes, France. June 26-30, 2017

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Care, Postraumatic Growth, Trauma, Trusted Others

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Number of citations to item: 11

  • Christopher Frauenberger, Marcus Foth, Geraldine Fitzpatrick (2018): On scale, dialectics, and affect, In: Proceedings of the 15th Participatory Design Conference: Full Papers - Volume 1, doi:10.1145/3210586.3210591
  • Alice V. Brown, Jaz Hee-jeong Choi (2018): Refugee and the post-trauma journeys in the fuzzy front end of co-creative practices, In: Proceedings of the 15th Participatory Design Conference: Full Papers - Volume 1, doi:10.1145/3210586.3210598
  • Stefan Hochwarter, Julian Schwarz, Felix Muehlensiepen, Eric Monteiro (2022): Becoming a Guest: On Proximity and Distance in Mental Health Home Treatment, In: Computer Supported Cooperative Work (CSCW) 3(32), doi:10.1007/s10606-022-09456-1
  • Alice V. Brown, Jaz Hee-Jeong Choi, Jane Shakespeare-Finch (2019): Care towards posttraumatic growth in the era of digital economy, In: CoDesign 3(15), doi:10.1080/15710882.2019.1631350
  • Jaz Hee-jeong Choi, Kit Braybrooke, Laura Forlano (2023): Care-full co-curation: critical urban placemaking for more-than-human futures, In: City 1-2(27), doi:10.1080/13604813.2022.2149945
  • O. Tokhtamysh (2018): POSTTRAUMATIC GROWTH IN A PROCESS OF REHABILITATAION, In: Bulletin of Taras Shevchenko National University of Kyiv. Social work 3, doi:10.17721/2616-7786.2018/3-1/13
  • Kit Braybrooke, Stephanie Janes, Chihiro Sato (2021): Care-full Design Sprints, Online? Addressing Gaps in Cultural Access and Inclusion during Covid-19 with Vulnerable Communities in London and Tokyo, In: C&T '21: Proceedings of the 10th International Conference on Communities & Technologies - Wicked Problems in the Age of Tech, doi:10.1145/3461564.3461583
  • Jordan Eschler, Arpita Bhattacharya, Wanda Pratt (2018): Designing a Reclamation of Body and Health, In: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3173574.3174084
  • Krishna Venkatasubramanian, Tina-Marie Ranalli (2022): Designing Post-Trauma Self-Regulation Apps for People with Intellectual and Developmental Disabilities, In: Proceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility, doi:10.1145/3517428.3544798
  • Gizem Oktay, Minha Lee, Bahareh Barati, Ron Wakkary (2024): Caring through: Engaging with temporality of care in more-than-human design, In: Proceedings of the Halfway to the Future Symposium, doi:10.1145/3686169.3686211
  • Hayley Evans, Udaya Lakshmi, Hue Watson, Azra Ismail, Andrew M. Sherrill, Neha Kumar, Rosa I. Arriaga (2020): Understanding the Care Ecologies of Veterans with PTSD, In: Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3313831.3376170
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