Trust in Electronic Networks of Practice: An Integrative Model

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dc.contributor.authorZhang, Wei
dc.date.accessioned2017-04-15T12:05:06Z
dc.date.available2017-04-15T12:05:06Z
dc.date.issued2007
dc.description.abstractTrust plays an important role in facilitating knowledge sharing, but few studies have systematically investigated trust development in online communities, a popular tool for knowledge sharing. This paper presents one such exploratory study that investigated how knowledge seekers form trust toward knowledge contributors in electronic networks of practice. Knowledge seekers’ perceptions of knowledge contributors’ ability and benevolence are argued to mediates the trust development formation
dc.description.abstractand three bases on which perceptions of ability and benevolence are formed – cognition, affection, and situation – were identified. An integrative model was developed and a preliminary test reported with encouraging results. Implications of the findings were also discussed.
dc.identifier.doi27.1007/978-1-84628-905-7
dc.identifier.isbn978-1-4471-6239-1
dc.language.isoen
dc.publisherSpringer London, Dordrecht Amsterdam
dc.relation.ispartofCommunities and Technologies 2007: Proceedings of the Third Communities and Technologies Conference
dc.relation.ispartofseriesCommunities and Technologies
dc.titleTrust in Electronic Networks of Practice: An Integrative Model
dc.typeText
gi.citation.endPage370
gi.citation.startPage351
gi.conference.locationMichigan State University, USA
gi.conference.sessiontitleFull Papers

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