Conference Paper

The Collaborative Management of Information Problems in Hospitals

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Association for Computing Machinery


With the rapid emergence of health information technologies (HIT) in hospitals, it is important to understand how the design of these systems affects the communication of patient information and the collaboration of hospital teams. HIT systems can provide benefits to the patient-care process, but they do not always address serious information problems. In some cases, the design and use of HIT systems can cause additional information problems. Therefore, this qualitative study seeks to understand how hospital teams identify and manage these information problems, and how information problems impact the collaborative activities of the hospital team


Murphy, Alison R. (2014): The Collaborative Management of Information Problems in Hospitals. Proceedings of the 2014 ACM International Conference on Supporting Group Work. DOI: 10.1145/2660398.2660436. Association for Computing Machinery. pp. 263–265. Sanibel Island, Florida, USA