Conference Paper

The Trust-Building Process in the Social Media Environment of Rumour Spreading

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Association for Computing Machinery

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Given the negative effects on individuals and society caused by trust in social media rumours, this research focuses on the trust-building process related to social media rumours. Using a structural equation model to analyze the data of 234 journalism students, we investigated the trust-building process, including trust belief and trust action, related to social media rumours. We studied the associations of trust belief and trust action with self-efficacy, which is an important psychological factor, and the relationship of the two levels of trust with the expressive and consumptive use of social media rumours. The results suggest that self-efficacy has a positive effect on trust belief but a negative effect on trust action. The different levels of trust have different effects on the use of rumours. The study provides insights into the trust-building process in relation to social media rumours and empirical support for media literacy training and computer ethics education.

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Wang, Ping; Hu, Yixia; Li, Qiao (2020): The Trust-Building Process in the Social Media Environment of Rumour Spreading. Companion Proceedings of the 2020 ACM International Conference on Supporting Group Work. DOI: 10.1145/3323994.3369882. Association for Computing Machinery. pp. 95–98. Sanibel Island, Florida, USA

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trust belief, consumptive use, expressive use, self-efficacy, trust action, social media rumours

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Number of citations to item: 3

  • Alexandra Hinton, Tania Roy (2024): Understanding Multi-platform Social Media Aggregators: A Design and Development Case Study with BTS-DASH, In: Lecture Notes in Computer Science, doi:10.1007/978-3-031-61281-7_2
  • Shouyun Guo, Teng Lin, Nadeem Akhtar, Juana Du (2022): COVID-19, Anti-Intellectualism, and Health Communication: Assessing the Chinese Social Media Platform Sina Weibo, In: Healthcare 1(11), doi:10.3390/healthcare11010121
  • Yonathan Dri Handarkho, Dhyah Ayu Retno Widyastuti, Yulius Harjoseputro (2021): The effect of the social aspect, media dependency, and uncertainty against the formation of Trust toward information in social network sites: A case study of COVID‐19 information in Indonesia, In: THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES 1(88), doi:10.1002/isd2.12196
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