A Case Study of Cross-Organizational Co-Design with Public Bodies: Opportunities for a Collaborative Platform

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dc.contributor.authorLeonardi, Chiara
dc.contributor.authorNot, Elena
dc.contributor.authorGerosa, Matteo
dc.contributor.authorLotti, Roberta
dc.date.accessioned2023-05-31T20:35:07Z
dc.date.available2023-05-31T20:35:07Z
dc.date.issued2023
dc.description.abstractBased on literature on cross-organizational collaboration and on empirical evidence, this paper provides insights on the perceived barriers that large public bodies encounter when launching and managing co-design processes and on how ICT might help to address these issues. We analyzed the case study of a heterogeneous network composed of multiple departments within an Italian central public body and of several related external stakeholders during the ideation stage of a complex strategic planning software. The preliminary findings shed light on the opportunities for digital platforms to enable cross-organizational collaboration and creation practices within Public Administrations. Impact areas are related to building capacity in co-design, to managing the complex dynamics of stakeholder engagement hindered by the pyramidal structure of public bodies, and to clarifying roles and responsibilities, favoring internal communications and handovers.en
dc.identifier.doi10.1145/3593743.3593747
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/4712
dc.language.isoen
dc.publisherAssociation for Computing Machinery
dc.relation.ispartofProceedings of the 11th International Conference on Communities and Technologies
dc.subjectCo-design
dc.subjectCollaborative platforms
dc.subjectCross-organizational collaboration
dc.subjectPublic administrations
dc.titleA Case Study of Cross-Organizational Co-Design with Public Bodies: Opportunities for a Collaborative Platformen
dc.typeText/Conference Paper
gi.citation.publisherPlaceNew York, NY, USA
gi.citation.startPage6–11
gi.conference.locationLahti, Finland

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C&T 2023: Proceedings of the 11th International Conference on Communities and Technologies