Journal Article

“What do you want for dinner?” – Need Anticipation and the design of proactive technologies for the home

Abstract

This paper examines ‘the routine shop’ as part of a project that is exploring automation and autonomy in the Internet of Things. In particular we explicate the ‘work’ involved in anticipating need using an ethnomethodological analysis that makes visible the mundane, ‘seen but unnoticed’ methodologies that household members accountably employ to organise list construction and accomplish calculation on the shop floor. We discuss and reflect on the challenges members’ methodologies pose for proactive systems that seek to support domestic grocery shopping, including the challenges of sensing, learning and predicting, and gearing autonomous agents into social practice within the home.

Description

Hyland, Lewis; Crabtree, Andy; Fischer, Joel; Colley, James; Fuentes, Carolina (2018): “What do you want for dinner?” – Need Anticipation and the design of proactive technologies for the home. Computer Supported Cooperative Work 27(3-4)- ECSCW 2018: Proceedings of the 16th European Conference on Computer Supported Cooperative Work. DOI: 10.1007/s10606-018-9314-4. Springer, London. PISSN: ISSN 0925-9724. Long Papers. Nancy, France. 4-8 June 2018

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