Journal Article

“What do you want for dinner?” – Need Anticipation and the design of proactive technologies for the home

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Date

2018

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Volume Title

Source

Computer Supported Cooperative Work 27(3-4)- ECSCW 2018: Proceedings of the 16th European Conference on Computer Supported Cooperative Work
Long Papers

Publisher

Springer, London

Abstract

This paper examines ‘the routine shop’ as part of a project that is exploring automation and autonomy in the Internet of Things. In particular we explicate the ‘work’ involved in anticipating need using an ethnomethodological analysis that makes visible the mundane, ‘seen but unnoticed’ methodologies that household members accountably employ to organise list construction and accomplish calculation on the shop floor. We discuss and reflect on the challenges members’ methodologies pose for proactive systems that seek to support domestic grocery shopping, including the challenges of sensing, learning and predicting, and gearing autonomous agents into social practice within the home.

Description

Hyland, Lewis; Crabtree, Andy; Fischer, Joel; Colley, James; Fuentes, Carolina (2018): “What do you want for dinner?” – Need Anticipation and the design of proactive technologies for the home. Computer Supported Cooperative Work 27(3-4)- ECSCW 2018: Proceedings of the 16th European Conference on Computer Supported Cooperative Work. DOI: 10.1007/s10606-018-9314-4. Springer, London. PISSN: ISSN 0925-9724. Long Papers. Nancy, France. 4-8 June 2018

Keywords

Ethnomethodology, Domestic grocery shopping, Proactive technology, Automation, Autonomous agents

Citation

DOI

10.1007/s10606-018-9314-4

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URI

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ECSCW 2018 Long Papers

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Referenced By

Number of citations to item: 7

  • Tommy Nilsson, Andy Crabtree, Joel Fischer, Boriana Koleva (2018): Breaching the Future: Understanding Human Challenges of Autonomous Systems for the Home, In: SSRN Electronic Journal, doi:10.2139/ssrn.3220509
  • Andy Crabtree, Lewis Hyland, James Colley, Martin Flintham, Joel E. Fischer, Hyosun Kwon (2019): Probing IoT-based consumer services: ‘insights’ from the connected shower, In: Personal and Ubiquitous Computing 5(24), doi:10.1007/s00779-019-01303-3
  • Maria Luce Lupetti, Dave Murray-Rust (2024): (Un)making AI Magic: A Design Taxonomy, In: Proceedings of the CHI Conference on Human Factors in Computing Systems, doi:10.1145/3613904.3641954
  • Gustavo Berumen, Joel Fischer, Martin Baumers (2022): Data as a Resource for Designing Digitally Enhanced Consumer Packaged Goods, In: Multimodal Technologies and Interaction 11(6), doi:10.3390/mti6110101
  • Tommy Nilsson, Andy Crabtree, Joel Fischer, Boriana Koleva (2019): Breaching the future: understanding human challenges of autonomous systems for the home, In: Personal and Ubiquitous Computing 2(23), doi:10.1007/s00779-019-01210-7
  • Tommy Nilsson, Joel E. Fischer, Andy Crabtree, Murray Goulden, Jocelyn Spence, Enrico Costanza (2020): Visions, Values, and Videos, In: Proceedings of the 2020 ACM Designing Interactive Systems Conference, doi:10.1145/3357236.3395476
  • Carolina Fuentes, Martin Porcheron, Joel E. Fischer, Enrico Costanza, Obaid Malilk, Sarvapali D. Ramchurn (2019): Tracking the Consumption of Home Essentials, In: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, doi:10.1145/3290605.3300869
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