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Characterizing Modes of Coordination: A Comparison between Oral and Artifact Based Coordination

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Association for Computing Machinery

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The choice of communicative modality will greatly affect the way cooperative work is coordinated. Computer supported coordination brings about changes to communicative modalities-often the change is from oral to artifact based coordination. In order to inform the designed changes in modality we need to understand the characteristics of individual modes of coordination, and we need to compare modes before changes are implemented. Within this context the paper has two objectives: (1) to characterize oral and artifact based coordination, and (2) to establish an initial set of dimensions which will support a comparison between the two modes of coordination. The basis for both points is empirical: a field study of oral coordination in maritime operations, and a study of artifact based coordination in software engineering.

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Carstensen, Peter H.; Nielsen, Morten (2001): Characterizing Modes of Coordination: A Comparison between Oral and Artifact Based Coordination. Proceedings of the 2001 ACM International Conference on Supporting Group Work. DOI: 10.1145/500286.500301. New York, NY, USA: Association for Computing Machinery. pp. 81–90. Boulder, Colorado, USA

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maritime operations, coordination modes, software testing

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Number of citations to item: 8

  • Amit V. Deokar, Gwendolyn L. Kolfschoten, Gert-Jan de Vreede (2008): Prescriptive Workflow Design for Collaboration-intensive Processes using the Collaboration Engineering Approach, In: Global Journal of Flexible Systems Management 4(9), doi:10.1007/bf03396547
  • Kjeld Schmidt, Liam Bannon (2013): Constructing CSCW: The First Quarter Century, In: Computer Supported Cooperative Work (CSCW) 4-6(22), doi:10.1007/s10606-013-9193-7
  • Simon B. Larsen, Jakob E. Bardram (2008): Competence articulation, In: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, doi:10.1145/1357054.1357144
  • Joanna Abraham, Madhu C. Reddy (2013): Re-coordinating activities, In: Proceedings of the 2013 conference on Computer supported cooperative work, doi:10.1145/2441776.2441787
  • Amit V. Deokar, Nazim Taskin (2012): On Flexibility in Business Process Management Systems, In: Business Enterprise, Process, and Technology Management, doi:10.4018/978-1-4666-0249-6.ch010
  • Ignacio Avellino, Sheida Nozari, Geoffroy Canlorbe, Yvonne Jansen (2021): Surgical Video Summarization, In: Proceedings of the ACM on Human-Computer Interaction CSCW1(5), doi:10.1145/3449214
  • Aparecido Fabiano Pinatti de Carvalho, Hilda Tellioğlu, Susanne Hensely-Schinkinger, Michael Habiger (2016): Supporting Informal Carers’ Independency Through Coordinated Care, In: COOP 2016: Proceedings of the 12th International Conference on the Design of Cooperative Systems, 23-27 May 2016, Trento, Italy, doi:10.1007/978-3-319-33464-6_10
  • Michael Muller, Casey Dugan, Michael Brenndoerfer, Megan Monroe, Werner Geyer (2017): What Did I Ask You to Do, by When, and for Whom?, In: Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, doi:10.1145/2998181.2998251
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