A Hot Bot: Testing Effect of Temperature on Feelings of Closeness When Interacting With a Chatbot
Date
2018
Journal Title
Journal ISSN
Volume Title
Publisher
Association for Computing Machinery
Abstract
This study examined the effect of touching a warm or cold surface while interacting with a chatbot to see if temperature contributes to feelings of closeness with the artificial conversational agent. Our two-group experiment (N= 44) found no differences between hot and cold conditions in people's liking of the chatbot, but found a main effect of existing favorable attitudes toward chatbots.