A Hot Bot: Testing Effect of Temperature on Feelings of Closeness When Interacting With a Chatbot
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Association for Computing Machinery
Abstract
This study examined the effect of touching a warm or cold surface while interacting with a chatbot to see if temperature contributes to feelings of closeness with the artificial conversational agent. Our two-group experiment (N= 44) found no differences between hot and cold conditions in people's liking of the chatbot, but found a main effect of existing favorable attitudes toward chatbots.
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haptic, conversational agent, chatbot, touch, temperature