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Taking the work out of workflow: Mechanisms for document-centered collaboration

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Kluwer Academic Publishers, Dordrecht, The Netherlands


There are two aspects to technical support for collaborative activity; support for content work and support for coordination. The design of CSCW systems must typically address both of these, combining them in a collaborative application This approach, however, suffers from a variety of well-known problems, not least the compatibility between collaborative and single-user applications, working styles and practices In this paper, we describe an alternative approach that makes coordination and collaborative functionality an aspect of the collaborative artifact rather than a collaborative application. We present an infrastructure and a series of application examples to illustrate the idea of documentcentered collaboration, in which coordination and collaboration are separated from and independent of applications.


LaMarca, Anthony; Edwards, Keith; Dourish, Paul; Lamping, John; Smith, Ian; Thornton, Jim (1999): Taking the work out of workflow: Mechanisms for document-centered collaboration. ECSCW 1999: Proceedings of the Sixth European Conference on Computer Supported Cooperative Work. DOI: 10.1007/0-306-47316-X_1. Kluwer Academic Publishers, Dordrecht, The Netherlands. ISBN: 978-0-306-47316-6. pp. 1-20. Full Papers. Copenhagen, Denmark. 12–16 September 1999