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Do categories have politics?

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Springer

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Drawing on writings within the CSCW community and on recent social theory, this paper proposes that the adoption of speech act theory as a foundation for system design carries with it an agenda of discipline and control over organization members' actions. I begin with a brief review of the language/action perspective introduced by Winograd, Flores and their colleagues, focusing in particular on the categorization of speakers' intent. I then turn to some observations on the politics of categorization and, with that framework as back-ground, consider the attempt, through the coordinator , to implement a technological system for intention-accounting within organizations. Finally, I suggest the implications of the analysis presented in the paper for the politics of CSCW systems design.

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Suchman, Lucy (1993): Do categories have politics?. Computer Supported Cooperative Work (CSCW): Vol. 2, No. 3. DOI: 10.1007/BF00749015. Springer. PISSN: 1573-7551. pp. 177-190

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Coordination technologies, organizational communications, speech act theory, systems design

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