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Communities, technology, and civic intelligence

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In this paper, we ask what it would take to envision and support collective intelligence that was socially and environmentally ameliorative. To help answer that question we introduce the concept of "civic intelligence" as a manifestation of collective intelligence that could serve the needs of researchers and practitioners working at the intersection of communities and technology. We build a case for its importance and relevance, and provide several examples, and some preliminary models and frameworks. We also discuss implications for members of this community. We argue that an examination of the social context is critical and that a civic intelligence orientation surfaces important research questions. We present some thoughts on future projects that would help promote understanding about civic intelligence while improving it. Finally we present some choices before us as we move forward in an environment that is dynamic and uncertain.

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Schuler, Douglas (2009): Communities, technology, and civic intelligence. Communities and Technologies 2009: Proceedings of the Fourth Communities and Technologies Conference. DOI: 10.1145/1556460.1556470. ACM Press. pp. 61-70. Full Papers

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Number of citations to item: 17

  • Sebastian Rehm, Marcus Foth, Peta Mitchell (2017): DoGood: examining gamification, civic engagement, and collective intelligence, In: AI & SOCIETY 1(33), doi:10.1007/s00146-017-0711-x
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  • Morten Bohøj, Nikolaj G. Borchorst, Susanne Bødker, Matthias Korn, Pär-Ola Zander (2011): Public deliberation in municipal planning, In: Proceedings of the 5th International Conference on Communities and Technologies, doi:10.1145/2103354.2103367
  • Mark Bilandzic, Marcus Foth (2012): A review of locative media, mobile and embodied spatial interaction, In: International Journal of Human-Computer Studies 1(70), doi:10.1016/j.ijhcs.2011.08.004
  • Yong Ming Kow, Yubo Kou, Bryan Semaan, Waikuen Cheng (2016): Mediating the Undercurrents, In: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, doi:10.1145/2858036.2858186
  • Susanne Bødker, Pär-Ola Zander (2015): Participation in design between public sector and local communities, In: Proceedings of the 7th International Conference on Communities and Technologies, doi:10.1145/2768545.2768546
  • Peter Lyle, Jaz Hee-jeong Choi, Marcus Foth (2015): Growing food in the city, In: Proceedings of the 7th International Conference on Communities and Technologies, doi:10.1145/2768545.2768549
  • Dinda Nurul Aini (2023): Improving Civic Intelligence Through Citizenship Education Based on Digital Literature Curriculum, In: Advances in Social Science, Education and Humanities Research, doi:10.2991/978-2-38476-096-1_15
  • Martin Tomitsch, Ian McArthur, M. Hank Haeusler, Marcus Foth (2015): The Role of Digital Screens in Urban Life: New Opportunities for Placemaking, In: Citizen’s Right to the Digital City, doi:10.1007/978-981-287-919-6_3
  • Dinda Nurul Aini, Aim Abdulkarim, Sapriya, Rahmat (2024): Effectiveness of Digital Literacy Learning Model with Video Content Project In Enhancing Sustainable (SDG) Civic Intelligence, In: Journal of Lifestyle and SDGs Review 1(5), doi:10.47172/2965-730x.sdgsreview.v5.n01.pe02616
  • Jaime Meza, Leticia Vaca-Cardenas, Monica Elva Vaca-Cardenas, Luis Teran, Edy Portmann (2021): A Human-Machine Collaboration Model for Urban Planning in Smart Cities, In: Computer 6(54), doi:10.1109/mc.2021.3050664
  • Douglas Schuler (2014): Pieces of Civic Intelligence: Towards a Capacities Framework, In: E-Learning and Digital Media 5(11), doi:10.2304/elea.2014.11.5.518
  • Leticia Vaca-Cardenas, Jaime Meza, Diego Avila-Pesantez, Monica Vaca-Cardenas, Jorge Vasco (2021): Enhancing user experience through an HCI research tool. Case study: Cognitive Urban Planning platform (PUC), In: 2021 Eighth International Conference on eDemocracy & eGovernment (ICEDEG), doi:10.1109/icedeg52154.2021.9530960
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  • Kirsten Boehner, Carl DiSalvo (2016): Data, Design and Civics, In: Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, doi:10.1145/2858036.2858326
  • Carlos Estrada-Grajales, Peta Mitchell, Marcus Foth, Christine Satchell (2017): Rat running the G20: collective intelligence for navigating the disrupted city, In: AI & SOCIETY 1(33), doi:10.1007/s00146-017-0747-y
  • Jaime Meza, Pedro Jimenez-Pacheco, Leticia Vaca-Cardenas, Emanuel Munoz (2024): Cognitive Urban Planning Enhancing Decision-Making in Local Governments., In: Digital Government: Research and Practice 3(5), doi:10.1145/3696008
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