Conference Paper

To Go or Not to Go!: What Influences Newcomers of Hybrid Communities to Participate Offline

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ACM Press, New York

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More and more the boundaries of online and offline spaces are becoming fuzzy. Hybrid communities have emerged as socio-technical platforms capitalizing on this fuzzy border. They support the blend of computer-mediated communications with face-to-face interactions. This intertwined nature of online-offline interactions in hybrid communities pose extra burdens on their members, especially newcomers. Newcomers in the hybrid communities are required to make decisions about in-person meetings with strangers with scarce knowledge and limited commitment to the group. In this work, we explore what influences newcomers' offline participation in the context of Meetup. Following a set of theoretical frameworks, we have identified factors relevant to newcomers' decisions about their first offline event and we have examined the impact of each of those factors through statistical regression models. Our results show that factors contributing to reducing uncertainty and sense of inclusiveness play a key role in newcomers' decision making process about what events to attend offline. Based on our findings, we provide design guidelines for community technology developers to better support newcomers in their decision to start participating offline in hybrid communities.

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Lu, Di; Farzan, Rosta; Lopez, Claudia (2017): To Go or Not to Go!: What Influences Newcomers of Hybrid Communities to Participate Offline. Proceedings of the 8th International Conference on Communities and Technologies. DOI: 10.1145/3083671.3083693. ACM Press, New York. ISBN: 978-1-4503-4854-6. pp. 159-168. Long Papers. Troyes, France. June 26-30, 2017

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Archival study, Hybrid communities, Meetup, Newcomers, Online and offline interactions

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Number of citations to item: 5

  • Janghee Cho, Rick Wash (2021): How Potential New Members Approach an Online Community, In: Computer Supported Cooperative Work (CSCW) 1(30), doi:10.1007/s10606-020-09390-0
  • Geertje Slingerland, Ingrid Mulder, Tomasz Jaskiewicz (2019): Join the Park!, In: Proceedings of the 9th International Conference on Communities & Technologies - Transforming Communities, doi:10.1145/3328320.3328382
  • Joey Chiao-Yin Hsiao, Tawanna R. Dillahunt (2018): Technology to Support Immigrant Access to Social Capital and Adaptation to a New Country, In: Proceedings of the ACM on Human-Computer Interaction CSCW(2), doi:10.1145/3274339
  • Jiawei Chen, Benjamin V. Hanrahan, John M Carroll (2019): Withshare, In: International Journal of Mobile Human Computer Interaction 1(11), doi:10.4018/ijmhci.2019010103
  • Jiawei Chen, Xiying Wang, Jordan Beck, Chuqing Wu, John M. Carroll (2019): Beyond Leaders and Followers: Understanding Participation Dynamics in Event-Based Social Networks, In: International Journal of Human–Computer Interaction 20(35), doi:10.1080/10447318.2019.1578548
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