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E-Commerce, Communities and Government: A Snapshot of the Australian Experiencel

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Springer London, Dordrecht Amsterdam


This paper is based on a research study of 12 local government councils in Australia funded by the Victorian e-Commerce Early Movers Assistance Scheme. (VEEM). Multiple cross-case content analyses were used to identify the underpinning themes in the study sample. It was found that the VEEM scheme was successful in raising awareness of e-Commerce within the community, however there is a wide disparity in local government readiness for e-Commerce and community demand for eCommerce. In order to accelerate the take-up of e-Commerce practices and technologies within communities, the tripartite relationship between State and Local government and the community is considered critical in diffusing e-Commerce. Specifically, the tripartite relationship should support raising awareness of e-commerce, and encouraging adoption of e-commerce.


Howell, Andrea; Terziovski, Milé (2005): E-Commerce, Communities and Government: A Snapshot of the Australian Experiencel. Communities and Technologies: Proceedings of the Second International Conference on Communities and Technologies 2005. DOI: 10.1007/1-4020-3591-8_18. Springer London, Dordrecht Amsterdam. ISBN: 978-1-4020-3591-3. pp. 341-357. Full Papers. Milano, Italy