The Coordinative Functions of Flight Strips: Air Traffic Control Work Revisited

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dc.contributor.authorBerndtsson, Johan
dc.contributor.authorNormark, Maria
dc.date.accessioned2023-06-08T11:41:45Z
dc.date.available2023-06-08T11:41:45Z
dc.date.issued1999
dc.description.abstractCooperation in time-critical and physically distributed work settings, such as air traffic control, requires extensive coordination between the involved actors. For this coordination to be efficient the controllers rely both on the comprehensive use of rules and procedures, and on artifacts supporting them in following these procedures. At the Copenhagen Air Traffic Control Center this coordination is largely carried out through the use of a flight plan database system, paper flight strips, and a closed-circuit television system. In relation to the introduction of a new and increasingly automated system in the year 2003 this paper discusses the coordinative functions served by these three, soon to be replaced, artifacts from a design perspective. Despite the skepticism expressed in previous research, our results show that a further computerization could be successful if the coordinative functions the system currently fulfills are properly preserved.en
dc.identifier.doi10.1145/320297.320308
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/4739
dc.language.isoen
dc.publisherAssociation for Computing Machinery
dc.relation.ispartofProceedings of the 1999 ACM International Conference on Supporting Group Work
dc.subjectautomation
dc.subjectclosed-circuit television system
dc.subjectcoordination
dc.subjectair traffic control
dc.subjectCSCW
dc.subjectcomputerization
dc.subjectflight strips
dc.titleThe Coordinative Functions of Flight Strips: Air Traffic Control Work Revisiteden
gi.citation.publisherPlaceNew York, NY, USA
gi.citation.startPage101–110
gi.conference.locationPhoenix, Arizona, USA

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