Exploring support for knowledge management in mobile work
| dc.contributor.author | Fagrell, Henrik | |
| dc.contributor.author | Ljungberg, Fredrik | |
| dc.contributor.author | Kristoffersen, Steinar | |
| dc.date.accessioned | 2017-04-15T11:51:12Z | |
| dc.date.available | 2017-04-15T11:51:12Z | |
| dc.date.issued | 1999 | |
| dc.description.abstract | This paper reports fieldwork from the electrical utilities industry, examining the suitability of current knowledge management perspectives to the day-to-day work of mobile staff Reporting the results of the empirical study, we make a distinction between four aspects of local and mobile "knowledge managemenf as it took place in the mobile work settingsharing, i.e., several parties exchange knowledge; indexing, i.e., one party explains to another what knowledge to retrieve; diagnosing, i.e., two parties make sense of how to interpret a situation, and; foreseeing, i.e , one party (or more) uses knowledge to project the future. We compare and contrast the empirical findings with current knowledge management perspectives, and outline an initial sketch of a framework for "practical knowledge management." | |
| dc.identifier.doi | 10.1007/0-306-47316-X_14 | |
| dc.identifier.isbn | 978-0-306-47316-6 | |
| dc.language.iso | en | |
| dc.publisher | Kluwer Academic Publishers, Dordrecht, The Netherlands | |
| dc.relation.ispartof | ECSCW 1999: Proceedings of the Sixth European Conference on Computer Supported Cooperative Work | |
| dc.relation.ispartofseries | ECSCW | |
| dc.title | Exploring support for knowledge management in mobile work | |
| dc.type | Text | |
| gi.citation.endPage | 275 | |
| gi.citation.startPage | 259 | |
| gi.conference.date | 12–16 September 1999 | |
| gi.conference.location | Copenhagen, Denmark | |
| gi.conference.sessiontitle | Full Papers |