Unpacking Collaboration: The Interactional Organisation of Trading in a City Dealing Room

It is incresingly recognised that whilst CSCW has led to a number of impressive technological developments, examples of successful applications remain few. In part, this may be due to our relative ignorance of the organisation of real world, cooperative activity. Focusing on share trading in a securities house in the City of London, we explore the interactional organisation of particular tasks and the ways in which dealers interweave individual and collaborative activity. These observations suggest ways in which we might reconsider a number of central concepts in CSCW and begin to draw design implications from naturalistic studies of work and interaction.

Heath, Christian; Jirotka, Marina; Luff, Paul; Hindmarsh, Jon (1993): Unpacking Collaboration: The Interactional Organisation of Trading in a City Dealing Room. ECSCW 1993: Proceedings of the Third European Conference on Computer Supported Cooperative Work. Kluwer Academic Publishers, Dordrecht, The Netherlands. ISBN: 978-94-011-2094-4. pp. 155-170. Full Papers. Milano, Italy. 13-17 September 1993

Collections

ECSCW 1993: Proceedings of the Third European Conference on Computer Supported Cooperative Work

Full item page

Unpacking Collaboration: The Interactional Organisation of Trading in a City Dealing Room

Fulltext URI

Document type

Files

Additional Information

Date

Authors

Journal Title

Journal ISSN

Volume Title

Source

Publisher

Abstract

Description

Keywords

Citation

DOI

Tags

Collections