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Wiki-based community collaboration in organizations

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Springer, London

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Social media technologies are increasingly used within organizational settings. Particularly, organizations continue to adopt and use wikis for enabling collaboration among their professional communities of practice. At this respect, the current paper reports results from an interpretive case study focusing on the use of a wiki for knowledge collaboration and sharing at a large multinational organization. It examines how the wiki is used by members of several professional communities of practice through interviews, observations, field studies, and documents. It concludes by showing that the openness of the wiki has a dual impact on wiki collaboration and also discusses how the wiki might serve as both an enabler and inhibitor for community and knowledge collaboration.

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Mansour, Osama; Abusalah, Mustafa; Askenäs, Linda (2011): Wiki-based community collaboration in organizations. Proceedings of the 5th International Conference on Communities and Technologies - C&T '11. DOI: 10.1145/2103354.2103366. Springer, London. pp. 79-87. Full Papers. The Edge, State Library of Queensland, Brisbane, Australia. 29 June – 2 July 2011

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Community, Wiki, Collaboration, Openness, knowledge sharing, Organizations

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Number of citations to item: 12

  • Xiao Liang (2015): The Changing Impact of Geographic Distance: A Preliminary Analysis on the Co-author Networks in Scientometrics (1983-2013), In: 2015 48th Hawaii International Conference on System Sciences, doi:10.1109/hicss.2015.92
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  • Jeffrey Hsu, Gary Bronson, Zhongxian Wang (2017): Effective Knowledge Management Using Wikis, In: International Journal of Knowledge-Based Organizations 4(7), doi:10.4018/ijkbo.2017100103
  • Xiao Wang, Xinhu Zheng, Xinzhan Zhang, Ke Zeng, Fei-Yue Wang (2017): Analysis of Cyber Interactive Behaviors Using Artificial Community and Computational Experiments, In: IEEE Transactions on Systems, Man, and Cybernetics: Systems 6(47), doi:10.1109/tsmc.2016.2615130
  • Ashok Kumar Wahi, Rajnish Kumar Misra, Moonis Shakeel (2016): Why should Indian businesses transition to Enterprise 2.0?, In: INFO 1(18), doi:10.1108/info-05-2015-0031
  • Gavin James Baxter (2014): Implementing Web 2.0 tools in organisations, In: The Learning Organization 1(21), doi:10.1108/tlo-08-2013-0042
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