Please use this identifier to cite or link to this item: https://dl.eusset.eu/handle/20.500.12015/3123
Title: Reconsidering online reputation systems
Authors: Wilson, Anna
De Paoli, Stefano
Keywords: online reputation
Issue Date: 2018
Publisher: European Society for Socially Embedded Technologies (EUSSET)
metadata.dc.relation.ispartof: Proceedings of 16th European Conference on Computer-Supported Cooperative Work - Exploratory Papers
Series/Report no.: Reports of the European Society for Socially Embedded Technologies: vol. 2, no. 1
Abstract: Social and socioeconomic interactions and transactions often require trust. In digital spaces, the main approach to facilitating trust has effectively been to try to reduce or even remove the need for it through the implementation of reputation systems. These generate metrics based on digital data such as ratings and reviews submitted by users, interaction histories, and so on, that are intended to label individuals as more or less reliable or trustworthy in a particular interaction context. We suggest that conventional approaches to the design of such systems are rooted in a capitalist, competitive paradigm, relying on methodological individualism, and that the reputation technologies themselves thus embody and enact this paradigm in whatever space they operate in. We question whether the politics, ethics and philosophy that contribute to this paradigm align with those of some of the contexts in which reputation systems are now being used, and suggest that alternative approaches to the establishment of trust and reputation in digital spaces need to be considered for alternative contexts.
metadata.dc.identifier.doi: 10.18420/ecscw2018_12
URI: https://hdl.handle.net/20.500.12015/3123
ISSN: 2510-2591
metadata.mci.conference.location: Nancy, France
metadata.mci.conference.date: 4 - 8 June 2018
Appears in Collections:ECSCW 2018 Exploratory Papers

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