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Title: Coordinating, Contributing, Contesting, Representing: HCI Specialists Surviving Distributed Design
Authors: Iivari, Netta
Issue Date: 2016
Publisher: Springer International Publishing
metadata.dc.relation.ispartof: COOP 2016: Proceedings of the 12th International Conference on the Design of Cooperative Systems
metadata.mci.reference.pages: 207-223
Abstract: This paper examines distributed design that involved educational science, information and communication technology (ICT) and human–computer interaction (HCI) specialists collaboratively designing a learning application. The design process is characterized by coordinating, contributing, contesting and representing. The HCI specialists “represented the user”, but users remained silent during the design process. The design work was dominated by ‘coordinating’ activity, but also ‘proposing’ and ‘evaluating’ activities were prominent. The educational science specialists were the most active ones in the design discussions, heavily involved in ‘proposing’ and ‘coordinating’ activities. The HCI specialists were involved in those as well, but distinctly contributed through ‘evaluating’ activity. Interestingly, also ‘challenging’ and ‘ignoring’ activities characterized the distributed design process among the educational science specialists and HCI specialists: design emerged as a political, conflictual process. The very limited ICT support for distributed design became also accentuated. This study opens up interesting avenues for future research in this respect.
metadata.dc.identifier.doi: 10.1007/978-3-319-33464-6_13
ISBN: 978-3-319-33463-9
metadata.mci.conference.location: Trento, Italy 23-27 May 2016
Appears in Collections:COOP 2016: Proceedings of the 12th International Conference on the Design of Cooperative Systems

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