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Title: Building an evaluation infrastructure: capturing feedback at the right time and place
Authors: Brandrup, Morten
Østergaard, Kija Lin
Issue Date: 2017
metadata.dc.relation.ispartof: Infrahealth 2017 - Proceedings of the 6th International Workshop on Infrastructure in Healthcare 2017
Series/Report no.: Reports of the European Society for Socially Embedded Technologies: vol. 1, no. 1
Abstract: Infrastructuring does not happen by itself; it must be supported. In this paper, we present a feedback mechanism implemented as a smartphone-based application, inspired by the concept of infrastructure probes, which supports the in situ elicitation of feedback. This is incorporated within an evaluation infrastructure which enables clinicians to collaboratively evaluate IT system usage and related work practices. Access to the collected feedback is given through a central online repository presenting the feedback and analysed collaboratively. We describe this through a case where nurses collaborate by the means of electronic whiteboards on the infrastructuring of a procedure of patient transfer from an intensive care unit to a general ward.
metadata.dc.identifier.doi: 10.18420/ihc2017_011
ISSN: 2510-2591
metadata.mci.conference.location: University of Aarhus, Denmark 22-23rd June 2017
Appears in Collections:InfraHealth 2017: Proceedings of the 6th International Workshop on Infrastructures for Healthcare

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