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Extending Social Constructivism with Institutional Theory: A Broadband Civic Networking Case

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Springer London, Dordrecht Amsterdam

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A longitudinal study of broadband civic network design is analyzed using social construction of technology (SCOT) approach and then through the lens of institutional theory. SCOT is useful to show how artifacts take on the forms they do; institutional theory, by locating (design) action in a cultural, historical and structural context can complement SCOT by explaining why they tend to assume certain forms. Broadband civic networking initiatives often have mixed goals: ensuring financial viability and realizing normative social aims. In the present case, this tension was resolved by fitting the network’s technological and social form to a criterion of legitimacy prevailing among power centers in the broader field; this succeeded in eliciting necessary financial resources to sustain the network, but at the expense of the project’s normative aims. Institutional approaches theorize the relation of cultural ideas and social structure, and that of structure and social action, to interrogate micro-politics of social constructions and the (intended/unintended) forms they assume. To engage the Why question, constructivists need to theorize action. Sociological institutional theory offers pointers.

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Venkatesh, Murali; Shin, Dong Hee (2005): Extending Social Constructivism with Institutional Theory: A Broadband Civic Networking Case. Communities and Technologies: Proceedings of the Second International Conference on Communities and Technologies 2005. DOI: 10.1007/1-4020-3591-8_4. Springer London, Dordrecht Amsterdam. ISBN: 978-1-4020-3591-3. pp. 55-74. Full Papers. Milano, Italy

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Number of citations to item: 5

  • Dong‐Hee Shin, Won‐Yong Kim, Dong‐Hoon Lee (2006): Future public information infrastructure: lessons from four US case studies, In: info 3(8), doi:10.1108/14636690610664651
  • Murali Venkatesh, Mawaki Chango (2007): Architecture, Infrastructure, and Broadband Civic Network Design: An Institutional View, In: Computer Supported Cooperative Work (CSCW) 4-5(16), doi:10.1007/s10606-007-9054-3
  • Dong H. Shin (2006): Socio-technical challenges in the development of digital multimedia broadcasting: A survey of Korean mobile television development, In: Technological Forecasting and Social Change 9(73), doi:10.1016/j.techfore.2005.11.004
  • Dong-Hee Shin (2010): A socio-technical framework for cyber-infrastructure design, In: Technological Forecasting and Social Change 5(77), doi:10.1016/j.techfore.2009.12.007
  • Murali Venkatesh, Mawaki Chango (2009): Architecture, Infrastructure, and Broadband Civic Network Design: An Institutional View, In: Human-Computer Interaction Series, doi:10.1007/978-1-84800-332-3_16
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