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|Title:||Workplace Connectors as Facilitators for Work|
|Authors:||Su, Norman Makoto|
Sutton, Stewart A.
|Publisher:||Springer London, Dordrecht Amsterdam|
|metadata.dc.relation.ispartof:||Communities and Technologies 2007: Proceedings of the Third Communities and Technologies Conference|
|Series/Report no.:||Communities and Technologies|
|Abstract:||The creation of a knowledge-sharing corporation—one that discourages knowledge hoarding but encourages sharing across internal and external divisions—is a goal which many organizations strive to achieve through explicit policies and procedures. Formal communities is a key design strategy that organizational architects often use to promote knowledge sharing and interaction. An 11-month ethnographic investigation with 10 informants was conducted in an organization in the nascent stages of implementing formal communities of practice. Each informant was shadowed for three and a half days. Contrary to the common characterization of communities of practice in the workplace as the dominant social arrangement through which work is accomplished, our data revealed that there exists a range of identifiable and distinct connectors, commonalities or affinities, that facilitate the formation of diverse groups in an organization. The seven major types of connectors we found were: work home, company, common work role, formal community, professional, private and social. Each connector provides a purposeful way for workers to not only accomplish their work tasks more effectively, but to legitimately cultivate social constructs such as communities.|
|metadata.mci.conference.location:||Michigan State University, USA|
|Appears in Collections:||C&T 2007: Proceedings of the Third Communities and Technologies Conference|
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