Please use this identifier to cite or link to this item: https://dl.eusset.eu/handle/20.500.12015/2578
Full metadata record
DC FieldValueLanguage
dc.contributor.authorHeath, Christian
dc.contributor.authorLuff, Paul
dc.date.accessioned2017-04-15T11:56:15Z-
dc.date.available2017-04-15T11:56:15Z-
dc.date.issued1991
dc.identifier.isbn978-94-011-3506-1
dc.description.abstractDespite technical advances in CSCW over the past few years we still have relatively little understanding of the organisation of collaborative activity in real world. technologically supported, work environments. Indeed, it has been suggested that the failure of various technological applications may derive from its relative insensitivity to ordinary work practice and situated conduct. In this paper we discuss the possibility of utilising recent developments within social science, and in particular the naturalistic analysis of organisational conduct and interpersonal communication, as a basis for the design and development of tools and technologies to support collaborative work. Focussing on the Line Control Rooms on London Underground, a complex multimedia environment in transition, we begin to explicate the informal work practices and procedures whereby personnel systematically communicate information and coordinate a disparate collection of tasks and activities. These empirical investigations form the foundation to the design of new tools to support collaborative work in Line Control Rooms
dc.description.abstracttechnologies which will be sensitive to the ordinary conduct and practical skills of organisational personnel in the London Underground.
dc.language.isoen
dc.publisherKluwer Academic Publishers, Dordrecht, The Netherlands
dc.relation.ispartofECSCW 1991: Proceedings of the Second European Conference on Computer Supported Cooperative Work
dc.relation.ispartofseriesECSCW
dc.titleCollaborative Activity and Technological Design: Task Coordination in London Underground Control Rooms
dc.typeText
mci.conference.date24-27 September 1991
mci.conference.locationAmsterdam, The Netherlands
mci.conference.sessiontitleFull Papers
Appears in Collections:ECSCW 1991: Proceedings of the Second European Conference on Computer Supported Cooperative Work

Files in This Item:
File Description SizeFormat 
00042.pdf801,09 kBAdobe PDFView/Open


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.