Please use this identifier to cite or link to this item: https://hdl.handle.net/20.500.12015/2539
Title: Unpacking Collaboration: The Interactional Organisation of Trading in a City Dealing Room
Authors: Heath, Christian
Jirotka, Marina
Luff, Paul
Hindmarsh, Jon
Issue Date: 1993
Publisher: Kluwer Academic Publishers, Dordrecht, The Netherlands
metadata.dc.relation.ispartof: ECSCW 1993: Proceedings of the Third European Conference on Computer Supported Cooperative Work
metadata.mci.reference.pages: 155-170
Series/Report no.: ECSCW
Abstract: It is incresingly recognised that whilst CSCW has led to a number of impressive technological developments, examples of successful applications remain few. In part, this may be due to our relative ignorance of the organisation of real world, cooperative activity. Focusing on share trading in a securities house in the City of London, we explore the interactional organisation of particular tasks and the ways in which dealers interweave individual and collaborative activity. These observations suggest ways in which we might reconsider a number of central concepts in CSCW and begin to draw design implications from naturalistic studies of work and interaction.
URI: https://hdl.handle.net/20.500.12015/2539
ISBN: 978-94-011-2094-4
metadata.mci.conference.sessiontitle: Full Papers
metadata.mci.conference.location: Milano, Italy
metadata.mci.conference.date: 13-17 September 1993
Appears in Collections:ECSCW 1993: Proceedings of the Third European Conference on Computer Supported Cooperative Work

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